Reviews Albergo dei Tigli - Brugnato

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Via San Lazzaro 21, 19020 Brugnato (La Spezia) Map
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Albergo dei Tigli

Average Ranking

Good

7.9/10

on 34 surveys

50% of customers would book Albergo dei Tigli again

Average Rating

  • Cleanliness of the Rooms
    8.5
  • Room Comforts and Facilities
    7.2
  • Quality and services of the Hotel
    7.3
  • Staff Assistance
    8.4
  • Restaurant and bar
    7.3
  • Connections to the City
    8.6
  • Surrounding Area
    8
  • Accuracy of the website description
    8.1
  • Value for money
    8
  • Overall satisfaction
    7.7

Average Ranking

Good

7.9/10

on 34 surveys

50% of customers would book Albergo dei Tigli again

Anonymous
August 2013
3.8/10

Je n'ai pas souhaité prendre mon petit déjeuner à l'albergo le 30 au matin ainsi que celui de mes deux enfants (3 et 5 ans) car j'avais découvert lors de mon trajet aller qu'ils étaient servis très tard... La personne qui s'occupe des paiements voulait quand même me les facturer soit 18 euros le 29 au soir.... Elle voulait même me proposer 3 micro-bouteilles de jus de fruits et 3 croissants pré emballés de supermarché et me les poser sur la table dans le hall... A 6 euros, le petit déjeuner facturé, je trouve que c'est franchement exagéré. Il m'a fallu négocier pendant un sacré temps pour que la personne accepte enfin de ne pas me les comptabiliser.

Would you return to this hotel?
No
3.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2013
Family with small children
4.8/10

Serviettes trouées, télé cassée, bestioles dans la chambre.

Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rusu
Romania Country
August 2013
Couple more than 35 years old
Good
7/10

We couldn't pay with credit card, despite the fact that this type of payment appears in the description of the hotel .

Would you return to this hotel?
Unsure
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Panagiotis
Greece Country
August 2013
Traveller with friends
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Elisa
Italy Country
August 2013
Wonderful
9.1/10

BB davvero carino, semplice ma con un buon rapporto qualità prezzo.

Il paesino ed i dintorni sono da visitare.

Would you return to this hotel?
Unsure
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Yuri
Italy Country
June 2013
Traveller with friends
Good
7.1/10
Would you return to this hotel?
Yes
Good
7.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Valerie
France Country
March 2013
Couple more than 35 years old
Good
7.4/10
Would you return to this hotel?
Unsure
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jean-Christophe
France Country
August 2012
Family with teenagers
Good
7.6/10

Très bon accueil, petit déjèuner somptueux, tenancière très avenante, chambre correcte mais équipement vétuste, notamment la plomberie.

Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Kalishoek
Netherlands, The Country
August 2012
Couple more than 35 years old
Pleasant
6.3/10
Would you return to this hotel?
No
Pleasant
6.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2012
Traveller with friends
Pleasant
6.3/10
Would you return to this hotel?
Yes
Pleasant
6.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefano
Italy Country
July 2012
Family with small children
Pleasant
6.9/10
Would you return to this hotel?
Yes
Pleasant
6.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anna
Italy Country
July 2012
Family with small children
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giancarlo
Italy Country
June 2012
Traveller with friends
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Grazia
Italy Country
August 2011
Traveller with friends
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Wanderli
Germany Country
August 2011
Traveller with friends
2.6/10
Would you return to this hotel?
No
2.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Moufannine
France Country
July 2011
Family with teenagers
Very good
8.3/10
Would you return to this hotel?
Yes
Very good
8.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Martine
France Country
June 2011
Traveller with friends
Exceptional
10/10

Accueil chaleureux, chambres confortables, agréables et calmes.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anne Marie
France Country
June 2011
Traveller with friends
Excellent
8.7/10

Très satisfaite de l' accueil et des chambres pour le prix.

Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dario
Italy Country
March 2011
Single business traveller
Pleasant
6.2/10

Il ristorante dell'albergo era chiuso ma si sono dati da fare per preparare una cena e questo è stato molto positivo. Nonostante sapessero della mia prenotazione il riscaldamento era spento, hanno sopperito con una stufetta elettrica e molte coperte.

Mi è stato chiesto a che ora volessi la colazione (ho risposto alle 7,45) ma fino alle 8,30 non si è presentato nessuno tant'è che ho rinunciato alla stessa e soprattutto ho dovuto ritardare i miei appuntamenti . Molto negativo.

Would you return to this hotel?
Unsure
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Mathieu
France Country
October 2010
Couple less than 35 years old
Pleasant
6.2/10
Would you return to this hotel?
Yes
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ingo
Austria Country
September 2010
Couple more than 35 years old
Okay
5.8/10
Would you return to this hotel?
Unsure
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carlo
Italy Country
May 2010
Couple more than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alain
France Country
May 2010
Okay
5.8/10
Would you return to this hotel?
No
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Lucien
France Country
May 2010
Couple more than 35 years old
Pleasant
6.3/10

Non è stato possibile pagare con carte di credito perchè il terminale non funzionava.

Would you return to this hotel?
No
Pleasant
6.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Peter
France Country
April 2010
Couple more than 35 years old
Good
7.6/10

We chose this hotel as it was convenient for our journey. It was a very simple hotel and not like the ones we usually stay in but the staff were very friendly. It was adequate and not expensive

Would you return to this hotel?
Unsure
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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