If you have any questions about how the portal works or you would like to receive information about affiliation please don’t hesitate to contact us: we will be pleased to help you!

• Customers
If you are a customer and you would like information about how to use the portal or regarding bookings please consult our "Questions and Answers" section before contacting our assistance centre.

If you don’t find the answer you are looking for please contact our customer assistance centre at the following addresses:
For information regarding the portal [email protected]
For assistance related to bookings [email protected] (Indicate the booking code found in the booking confirmation e-mail)

• Hoteliers
If you are a hotelier and you would like information regarding our affiliate programme please consult the section entitled
Hotelier Area: it contains information about our company and our affiliate programme.

If you don’t find the information that you are looking for please contact our assistance centre at the following addresses:
For assistance related to affiliation [email protected]
For technical assistance [email protected]
For assistance related to contracts [email protected]
For assistance related to accounts and invoicing [email protected]

• Agencies
If you are an agency and you would like information regarding our affiliate programme please consult the section entitled
Agency Area

If you still have questions, please contact us at the following e-mail addresses:
For assistance related to affiliation [email protected]
For technical assistance [email protected]
For assistance related to contracts [email protected]
For assistance related to accounts and invoicing [email protected]