Average Ranking
Very good
8.1/10
on 15 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.1/10
on 15 surveys
53% of customers would book Episcopo Lipinsky Luxury Suites again
We enjoyed our stay here very much, small beautiful garden and could get information of what we should see other than the tourist things and how best to get around, breakfast served by a charming young man at a good time very relaxing.
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Hanno soggiornato i miei genitori, di 66 e 72 anni. Due cose negative:
1) La stanza non è stata fatta nessun giorno. Neanche il letto. A me non mi sarebbe importato, ma i miei hanno 70 anni e sono abituati ad un po' di più di attenzione in questo tipo di cose.
2) Non si poteva pagare con la carta.
A me me piace questo tipo di alberghi, però, secondo me, devono essere più attenti con gli anziani. Comunque, il trattamento è stato corretto e la persona gentile. Saluti.
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No wi-fi, scarsissima pulizia, nessuna assistenza, doccia rotta, asciugamani scarsi e lisi, ascensore da film horror! Non basta avere delle belle camere, antiche in una zona bellissima se poi tutto il resto è deficitario e penoso! Per non parlare della colazione, servita solo alle ore 9:30-10:00 e con prodotti mediocri. Giudizio negativo!
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Poca professionalità nel rispetto degli orari sia per quanto riguarda l'arrivo, la camera non era pronta per l'ora convenuta, che per quanto riguarda la colazione, non vi erano orari prefissati, pertanto bisognava adeguarsi alla disponibilità del gestore. Mancano le attenzioni di una donna nella gestione della struttura: poca pulizia del terrazzino pieno di foglie, non ci sono stati forniti sapone e shampoo. Il gestore abita lontano dalla struttura, fuori Roma, con tutte le conseguenze che questo comporta.
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Mancavano gli asciugamani, sapone e shampoo (portati solo su richiesta).
Colazione portata solo alle 10.30-11.00, ritardando quindi la nostra uscita.
Al nostro arrivo camera non disponibile fino alle 16.30-17.00.
Problemi per farsi fare la ricevuta, che dopo varie insistenze è stata inviata giorni dopo per e-mail e nella ricevuta mancava l'indicazione della tassa di soggiorno, per cui non mi è stata potuta rimborsare.
Mancanza di un WC di utilità per i clienti prima che la stanza fosse disponibile e dopo il check-out.
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El baño necesita una reforma.
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El servicio de desayuno es a las 9:30 unicamente y se dilata bastante, es atendido por una persona sóla que va y viene tardando bastante en completar el servicio. No es comprensible una hora tan tardía para un lugar como Roma que se aprovecha el día entero para turismo normalmente. El primer día no pudimos utilizar este servicio, sí el segundo día pero perdimos toda la mañana. Debería de empezar antes el desayuno o tener un horario más variado que permita madrugar al que lo desea y consumir dicho servicio. Gracias
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