Average Ranking
Excellent
8.6/10
on 24 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.6/10
on 24 surveys
66% of customers would book Casa Billi again
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Отель имеет отличное расположение, рядом жд вокзал Мария Нувелла, рядом практически все достопримечательности город. Были с ребенком 4 года, но везде побывали пешком. Очень приветливый персонал. Сами номера немного странные и маленькие, но тут все понятно, тк отель в старинном здании 18 век.в нашем номере была большая комната с душем и туалетом. Вид из окна))) во двор колодец, но это соответствовало духу старины и Италии в целом. На мелочи не обращали внимание, тк целый день проводили в городе. Ставлю высокие оценики, тк для такого чудесного города и за потраченные деньги все было очент гармонично
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Ho soggiornato di recente e ho apprezzato molto la disponibilità del titolare e gentillezza.
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Не работает лифт - очень плохо!
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Einziger Mangel war, dass der Aufzug nicht benutzt werden konnte.
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Chambre glaciale pendant les 2 premiers jours car climatiseur mis en route seulement à notre arrivée. Salle de bains et WC communs à plusieurs chambres pas nettoyés suffisamment souvent vu la fréquence d'utilisation. Par ailleurs, les utilisateurs se douchaient parfois entre minuit et 3h du matin, gênant le sommeil des occupants qui jouxtaient cette salle de bains, en l'occurrence nous ! Peut être faudrait-il envisager d'afficher ,des horaires limites pour l'utilisation de la douche ? Les gérants étaient invisibles donc impossibilité d'obtenir ne serait-ce que du papier toilette! Par ailleurs aucun service proposé.
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Die Dusche war undicht, einziges Makel.
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We really enjoyed our stay at Casa Billi and the hosts were very friendly and helpful
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Lorenzo il proprietario dell'albergo è veramente una persona spendida e veramente disponibile. sicuramente quando dovremo tornare a firenze casa billi sarà il nostro albergo.
sarebbe bello liberare la stanza almeno due ore dopo l'orario stabilito senza supplemento sul prezzo!!!! ma va bene così!!!! siamo stati benissimo
saluti gigi e andrea
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Ci siamo trovati molto bene nel vostro hotel. Ritorneremo di sicuro un' altra volta
Grazie
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Il n'y avait personne lors de notre arrivée...et nous avons dû attendre une heure avant de voir arriver quelqu'un!!!!!
Nous ne nous attendions pas à cela.
Une fois en chambre, manquaient les linges de bain.... qui nous ont été apportés à la suite de notre demande avec un mot d'excuse.
Ensuite l'accueil était cordial et la propreté de la chambre impeccable!
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