Average Ranking
Wonderful
9/10
on 37 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9/10
on 37 surveys
81% of customers would book Casa San Giuseppe again
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Il nostro soggiorno è stato prenotato per una famiglia di quattro persone. Abbiamo ottenuto una stanza al terzo piano (panoramica) con quattro letti separati di tre tipologie diverse. Il quarto era contenuto in un armadio. Arredamento essenziale con mobili di bassa qualità. Il soffione della doccia non funzionava opportunamente. In corridoio in prossimità dell'ascensore al piano non era funzionante il comando della luce (pericolo caduta nelle scale). Avvertita la reception non è mai stato riparato. La colazione dell'ultimo giorno è stata offerta su piatti di plastica. Dulcis in fundo al momento del pagamento lo scortesissimo addetto al check out ha tentato di farci pagare il costo della camera da listino anziché la cifra indicata da InItalia. Alla mia rimostranza ha risposto con insinuazioni offensive (era presente il responsabile della struttura che non ha mai aperto bocca in nostro aiuto). Alla fine con riluttanza ha emesso fattura per la cifra concordata. L'addetto alla reception non ha le qualità umane adatte a relazionarsi con la clientela. Esperienza complessiva negativa. Peccato, perchè la struttura ha enormi potenzialità. Siamo a disposizione per eventuali chiarimenti d'obbligo da parte della Casa San Giuseppe che di religioso ha ben poco.
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En cuanto a "Limpieza de las habitaciones" era buena, pero el plato de la ducha tenía falta de limpieza más profunda por manchas negritas (hongos de la humedad) que se soluciona con lejía. No obstante, me gustó mucho y volvería sin dudarlo.
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Très bon rapport qualité /prix, excellent emplacement , tranquillité assurée, à recommander!
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It would be nice if there had been a lounge to relax in the evenings. Also if there had been tea and coffee making facilities. Overall good place to stay and very good value for Rome. Very quiet room on top floor which I requested with a lovely view of the rooftops and the trees. Trastevere is a great place to stay. I had previously stayed in one all female hotel some years ago in the same area, one can walk to most of the sights. This time I travelled with my son so stayed in Casa San Giuseppe. The rooftop terrace was beautiful.
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I marked "Quality and facilities of the hotel" good as we felt it was a pity that there wasn't WI-FI internet connection in the rooms. In my opinion the directions given from Piazza Belli to the hotel were not very good as the hotel is a little hidden. Directions perhaps to Ponte Sisto and then from there would be far more effective. All in all we were extremely happy with our stay in the hotel.
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Ottimo il parcheggio, mentre la terrazza e' trascurata e la colazione decisamente migliorabile. Ottima la possibilità di dormire in quattro in camera.
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1. Little breakfast left over at 8.25 a.m. one morning due to large group leaving early.
2. Unable to get access to our room one day due to faulty key / lock.
3. Noise intolerable at 3.00 a.m. outside hotel. Went on for over an hour.
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