Reviews Castrum Relais - San Pietro In Cariano
3 stelleAverage Ranking
Excellent
8.7/10
on 42 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.7/10
on 42 surveys
88% of customers would book Castrum Relais again
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Wir erlebten nicht, dass der Kunde König ist. Zu Gunsten von italienischen Gästen erhielten wir keine Plätze im Außenbereich des Restaurants, am nächsten Tag war es für ca. 15 Personen ganz geschlossen.
Angebotener Service wie Minibar, Telefon und Safe fehlten völlig, würden sich nicht rentieren. Bei 38° C nichts Kühles zu trinken... Sat TV betraf nur ital. Programme, schade bei Olympia hätte man am Abend gern mal reingeschaut.
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Posto stupendo, a due passi da Verona. Calmo, pulito e personale disponibilissimo. Scelto in quanto l'unico alloggio disponibile, credo proprio che ritorneremo! :)
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All'arrivo al relais, nonostante avessimo prenotato con diversi giorni di anticipo, abbiamo trovato la porta dell'accettazione chiusa tanto da doverci mettere in contatto con il personale dell' albergo tramite tel. cellulare. Solo allora si è affacciata alla finestra una signora che successivamente è scesa per venire ad aprirci la porta e dirci che il nostro arrivo era assolutamente inatteso ed imprevisto, ma che, nonostante ciò, ci avrebbe trovato una sistemazione (facendolo quasi passare per un piacere). A quel punto abbiamo esibito la copia della prenotazione effettuata via internet e da giorni effettuata. Solo allora siamo stati accompagnati in una camera , la cui temperatura si è rivelata da subito piuttosto bassa e tale da indorci a richiedere alla signora di accendere il riscaldamento." Dulcis in fundo", quando siamo andati a chiudere la porta, ci siamo accorti che l' unico chiavistello della medesima era sprovvisto di ancoraggio nel pavimento, ragione per cui, visto l'ora tarda, abbiamo provveduto a bloccare la porta dall'interno con un tavolino dell' arredamento. Conclusione: esperienza non positiva e da non ripetere nè da parte nostra nè da nostri conoscenti.
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Eccezionale
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Complimenti per tutto e' gia' la seconda volta che vi scelgo e non sara' l'ultima.
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Klimaanlage konnte nicht in Betrieb genommen werden
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Indispensable d'avoir une voiture, car l'hôtel est éloigné du centre-ville de Vérone !
Quelques nuisances sonores le soir, car l'hôtel est proche d'un pub/disco.
Sinon, vraiment très bien, paysage magnifique, accueil très chaleureux et service très efficace.
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