Average Ranking
Excellent
8.9/10
on 140 surveys
75% of customers would book Europalace Hotel again
Average Rating
- Cleanliness of the Rooms
9.1
- Room Comforts and Facilities
8.5
- Quality and services of the Hotel
8.4
- Staff Assistance
8.8
- Restaurant and bar
8.7
- Connections to the City
9.5
- Surrounding Area
9.7
- Accuracy of the website description
8.9
- Value for money
8.6
- Overall satisfaction
8.8
Average Ranking
Excellent
8.9/10
on 140 surveys
75% of customers would book Europalace Hotel again
Anonymous
November 2010
Couple more than 35 years old
Pleasant
6.4/10
La chambre était assez grande avec une belle vue sur le lac, la literie bonne,le petit déjeuner est très bien.Toutefois c'est un hôtel vieillissant avec des équipements anciens.
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
Amandine
France 
October 2010
Couple less than 35 years old
Wonderful
9/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
Anonymous
October 2010
Very good
8.3/10
Ich kann dieses Hotel nur weiterempfehlen, auch an jüngere Leute.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Yves
Switzerland 
October 2010
Traveller with friends
Exceptional
9.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Susanne
Switzerland
September 2010
Traveller with friends
Very good
8/10
Das Zimmer war sehr schön und die Grösse super gut. Der Service an der Reception hätte ein bisschen besser sein können.
Ich gehe aber gerne wieder für eine Nacht oder zwei in dieses Hotel.
Beste Grüsse
Susanne Brahier
Habe das Hotel wegen des Preises und der Lage gewählt.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Anonymous
September 2010
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Pierre André
Martinique 
September 2010
Couple more than 35 years old
Exceptional
9.6/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Heinz
Germany 
September 2010
Couple more than 35 years old
Good
7.5/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Nicolas
Switzerland
September 2010
Single business traveller
Very good
8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Giuseppe
Germany
September 2010
Wonderful
9.3/10
Sia il personale sia l'ambiente sono stati per noi molto piacevoli.
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Serge
France
August 2010
Family with teenagers
Good
7.3/10
Would you return to this hotel?
No
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Charles Et Nelly
Switzerland
July 2010
Couple more than 35 years old
Exceptional
9.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Jean-pierre
France
July 2010
Family with small children
Good
7.1/10
Bruyant au début de nuit à cause de la fréquentation du bord de lac par diverses personnes.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
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| Overall satisfaction |
Anonymous
July 2010
Family with teenagers
Wonderful
9.2/10
Douche mal amenagée donc inondation de la salle de bains.Il suffit de prevoir rideau ou cloison au niveau de la baignoire.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Pascal
France
July 2010
Family with small children
Very good
8.4/10
Le seul hic est que l'hôtel ne possède pas de garage, c'est un peu galère pour se garer ! et que la route est passante devant l'hôtel (bruyant le matin avec les camions de nettoyage et poubelles )
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Uwe
Germany
July 2010
Excellent
8.5/10
Ein Kühlschrank im Hotelzimmer wäre gut gewesen
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Louis
Canada 
July 2010
Family with small children
Pleasant
6/10
Would you return to this hotel?
No
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
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| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Wolfgng
Switzerland
July 2010
Couple more than 35 years old
5.2/10
Keine Klimaanlage, Zimmer zu heiß und zu laut. Sauberkeit lässt zu wünschen übrig.
In Deutschland 2 Sterne.
Would you return to this hotel?
No
5.2/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
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| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Mark
Israel 
July 2010
Family with teenagers
Excellent
8.8/10
Good value for money.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Richard
United States 
June 2010
Couple more than 35 years old
Very good
8.4/10
We felt that the room needed a fan, there was no a/c. We loved our room though and the bed was comfortable, the view was magnificent, certainly worth paying extra for lake view.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Franziska
Switzerland
May 2010
Couple more than 35 years old
Excellent
8.5/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Ingrid
Austria 
May 2010
Couple more than 35 years old
Exceptional
9.8/10
Uns hat es sehr gut gefallen und wir würden wieder kommen
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Christian
Austria
May 2010
Family with teenagers
Exceptional
9.8/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Gerard
France
April 2010
Traveller with friends
Wonderful
9.3/10
Chambre donnant sur la rue, face au lac, très belle, mais très bruyante le soir avec personnes et enfants criant sous la fenêtre jusqu'à tard sans que personne de l'hôtel n'intervienne. Hôtel ancien charmant mais sans double vitrage. Acceptable pour 1 nuit seulement, insupportable si séjour + long.
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Fesselet
France
April 2010
Couple more than 35 years old
4/10
Hotel ancien très mal reamenagé; decoration et equipement d' un autre age.
Would you return to this hotel?
No
4/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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