Reviews Grand Hotel Nuove Terme - Acqui Terme
4 stelleAverage Ranking
Very good
8.4/10
on 46 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.4/10
on 46 surveys
73% of customers would book Grand Hotel Nuove Terme again
Mancanza parcheggio per auto interno.
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Frühstück für ein solches Qualitätshotel mangelhaft: viel zu wenig gute Brotsorten, zu kleine Auswahl bei Käse, Fleisch etc., dafür viel zu viel Süßwaren. Im Vergleich zu Hotels der gleichen Kategorie in andern Ländern schneidet das Grand Hotel Terme in diesem Punkt ganz schlecht ab.
Fernsehen: in der heutigen Zeit sollte man erwarten dürfen, dass ein 4- oder 5-Sterne-Hotel erstens zeitgemäße Flachbildfernseher in den Zimmern hat sowie zweitens ein attraktives Fernsehprogrammangebot anbietet. Aber nur wenige italienische Sender sowie ARD und ZDF, die zeitweise nicht einmal funktionieren, kann es definitiv nicht sein. Obwohl man sicher nicht wegen dem Fernsehen nach Italien fährt, hält man sich ab und zu halt auch im Zimmer auf und würde sich gerne im Fernsehen etwas anschauen (z.B. Champions League im Fußball, im Hotel Nuove Terme komplette Fehlanzeige).
Weiter fehlten die Angaben, ob die Poolbenutzung gratis wäre oder nicht, auch konnten wir keinen freien Zugang zum Pool finden.
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Le personnel de réception vraiment pas émable. Ne donne aucun renseignements spontanément. Nous devons poser plusieurs fois les même questions à des personne différentes pour obtenir les infos.
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L'Albergo Terme non è consigliabile, cattive condizioni di manutenzione e pulizia, l'ambiente non è accogliente.
Buono invece il centro benessere e il personale qualificato.
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Personale al ricevimento molto cordiale, gentile e veloce. Perfetta accoglienza e serità nel servizio.
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Difficoltà con letto martrimoniale composto da due materassi non ben ancorati con conseguente scivolamento verso l'esterno . grazie
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Es kann nicht sein das ein wellness hotel gebüren für wellness bereich verlangt .
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Séjour très agréable, cadre luxueux.
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L'utilizzo della piscina è precluso agli ospiti dell'hotel, salvo l'acquisto di un non ben definito pacchetto benessere del costo di € 32, francamente troppo per bagnarsi in una piscina e mettere i piedi in un idromassaggio.
Con poco sforzo l'hotel potrebbe dare un impressione di se molto migliore.
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There isn't anybody to pick the suitcases
No parking
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Purtroppo forse la gestione dell'hotel era in un momento critico e, a fronte di ottimi piatti e dolci, il servizio di sala era veramente carente e confusionario. In particolare il maitre ed anche l'altro personale erano eccessivamente confidenziali, senza averne alcun motivo.
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