Reviews Hotel Castell - Limone Sul Garda
3 stelleAverage Ranking
Excellent
8.6/10
on 18 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.6/10
on 18 surveys
72% of customers would book Hotel Castell again
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Sehr nettes Personal! Gerne wieder. Super Frühstücksbüfett.
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Gerne wieder
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Dieses Hotel ist nicht das was man sich unter einem konfortabel Urlaub vorstellt.
In der Hotelbeschreibung steht Parkplätze kostenlos stimmt ,aber es war immer alles besetzt so dass man den Autoschlüssel abgeben musste damit die Wagen versetzt werden können wenn einer rausfahren musste.
Die Zimmer sind viel zu klein
Frühstück nicht das gelbe vom Ei .
Fahrstuhl 3 Tage in Panne.
Habe gebucht für 4 Sternen war aber nur 3 Sternen für mich in der Bewertung gebe ich max 2 Sterne.
Das Hotel ist leblos man sieht den ganzen keine Personen(ich weiss warum)
Der einzige pluspunkt ist die Aussicht von den Zimmer aus der hat man dann das Gefühl von Urlaub
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Wir hatten 3 Nächte gebucht und sind nach 1 Nacht abgereist.
Das Hotel ist das schlechteste 3 Sterne Hotel das ich je gebucht habe.
Die Einrichtung und das Bad (wenn man es überhaupt als Bad bezeichnen kann ist völlig veraltet und heruntergekommen. Im ganzen Hotel riecht es modrig.
Die Benützung des Fahrstuhls war Glückssache,einmal kam er einmal kam er nicht.
Die Sauberkeit lässt sehr zu wünschen übrig, und das Frühstück entspricht nicht dem heutigen Standard. Die freundlichkeit des Personals war mittelmäß, ausser dem Herren am Empfang .
Wir hatten 3 Nächte gebucht ( 2 Zimmer) und sind nach 1 Nacht abgereist.
Ein Nachlass auf die beiden nicht in Anspruch genommenen Nächte wurde uns verweigert.
3 Nächte bestehen und der Herr an der Rezeption könnte das nicht entscheiden, weil er nur ein Angestellter wäre.
Somit haben wir für 1 Nacht (2 Zimmer) 378 € bezahlt..
Wir haben das Hotel wegen der guten Lage und der Super Bewertung bei 94 % ausgewählt, und wurden bitter enttäuscht.
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Die Lage mit einem traumhaften Blick lässt über so manche Mängel hinwegsehen. (Zimmerausstattung, Sauberkeit, Zustand der Betten/Matratzen, Lärm durch Gäste/Personal etc.)
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We were a bit worried about the parking system (a very small space for too many cars), but the staff seemed to do it very professionally. The hotel is old and needs renovation, but the location and the view are amazing. The village of Limone is also beautiful. The staff was friendly and the breakfast was ok, so all in all we were happy with our stay!
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Las carencias que pudiera tener el hotel quedan compensadas por el trato amable, profesional, gentil y voluntarioso de su personal. Agradecimiento al Sr Rocco por hacer inlvidable nuestra estancia en su hotel.
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Im ersten Zimmer gab es einen Rohrbruch, wir mussten umziehen.
Im zweiten Zimmer fiel dann Nachts die Klimaanlage aus- die mit 5,- Euro täglich / zusätzlich berechnet wurde.
Wir blieben im Aufzug stecken, es ging jeden Tag etwas anderes kaputt im Hotel.
Für die Unannehmlichkeiten, Zimmertausch, Ausfall der Klimaanlage gab es keinerlei Entschädigung
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Reception staff were very helpful, booking a taxi for us and providing an early breakfast on our departure day.
Strange patch on ceiling in bathroom, unattracttive, but didn't cause any problems.
Nice balcony, although views were restricted from ours as you couldn't see anything once you sat down.
Problem with route to town being closed one afternoon due to drain problem. There didn't appear to be any other way of getting to & from the hotel as a pedestrian.
Overall though, the hotel was good and none of the above stopped us having a great holiday.
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