Reviews Hotel Ristorante Da Carlos - Lucca

3 stelle
Via Nuova per Pisa 5901, 55058 Santa Maria del Giudice (Lucca) Map
Prices from € 61
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Hotel Ristorante Da Carlos

Average Ranking

Excellent

8.6/10

on 31 surveys

74% of customers would book Hotel Ristorante Da Carlos again

Average Rating

  • Cleanliness of the Rooms
    8.9
  • Room Comforts and Facilities
    8.8
  • Quality and services of the Hotel
    8.6
  • Staff Assistance
    8.7
  • Restaurant and bar
    8.3
  • Connections to the City
    8.1
  • Surrounding Area
    7.8
  • Accuracy of the website description
    8.7
  • Value for money
    8.5
  • Overall satisfaction
    9

Average Ranking

Excellent

8.6/10

on 31 surveys

74% of customers would book Hotel Ristorante Da Carlos again

Alessandro
Italy Country
September 2015
Couple more than 35 years old
Good
7.2/10
Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luigi
Italy Country
July 2013
Family with teenagers
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Didier
France Country
June 2012
Couple more than 35 years old
Good
7.7/10
Would you return to this hotel?
Unsure
Good
7.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Hervé
France Country
September 2010
Couple more than 35 years old
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Wichrowski
Germany Country
August 2010
Couple more than 35 years old
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marie
Belgium Country
August 2010
Couple more than 35 years old
Exceptional
10/10

La gentillesse de tout le personnel, leur disponibilité, leurs conseils,

Hôtel à recommandé. On y retournera sûrement.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Odile
France Country
August 2010
Couple more than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luigi
Italy Country
June 2010
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Wolfgang
Austria Country
April 2010
Couple more than 35 years old
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Chatanay
France Country
August 2009
Family with teenagers
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2009
Family with teenagers
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pascal
France Country
July 2009
Group
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2009
Couple less than 35 years old
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roswitha
Germany Country
June 2009
Couple more than 35 years old
Very good
8/10

Wir mußten einen Tag früher abreisen, wegen einem Unfall in der Familie.

Das Hotel liegt an einer stark befahrenen Straße und ist in der Regel wohl ein Duchgangshotel. Es gibt keinen Garten oder ähnliches, um sich mal zu entspannen.

Would you return to this hotel?
No
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Enrico
Italy Country
April 2009
Family with teenagers
Pleasant
6.6/10
Would you return to this hotel?
Unsure
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michael
United States Country
September 2008
Couple more than 35 years old
Good
7.4/10

The single room was to the side and had a balcony but not really a great view. The double room was to the back and had a nice view but no balcony.

Liked:

1. Bedrooms: Nice size and very clean. Room to put stuff was adequate in both rooms. Rooms have a safe.

2. Bathrooms: Roomy, modern and very clean (but see "towels" under "neutral").

3. Elevator to the upstairs floors came in handy for getting luggage to the rooms.

4. Carlos was very personable and the waiter (don't know his name) was also helpful. In general, the staff was nice/polite.

Check-in and check-out was fairly efficient.

5. Parking: As this was off-season, the parking was adequate and parking spaces were plenty (and free). Easy to unload the car.

6. Location: Easy to drive to Lucca or Pisa from the hotel.

7. Restaurant: Food was very good but not outstanding (we only ate there one night, the second night it was closed.)

Neutral

1. The towels were kind of a thin fabric the first night (kind of like a kitchen towel material) but the "normal", fluffy kind on the second night.

2. The breakfast was continental style and merely adequate.

Disliked

1. The restaurant's chairs! These are the most uncomfortable chairs I have ever sat in. Dinner service was good in the beginning when we were the only guests but became a lot slower once a few tables were occupied. It took a long time for the dessert to come out (we almost canceled our order).

2. We didn't try the TV in the single occupied room (look like a flat panel TV) but the TV in the double room (a very old looking thing, very tiny) did not work or at least we could not figure out how to make it work. (OK, we were not really there to watch TV but it is nice to catch up on the news.)

3. The room to the back is over the kitchen which has been mentioned several times. We could hear kitchen noises and yes, bottles, in the evening when the restaurant is still open. Not really super annoying to us (more amusing) but some people might not like this "feature".

Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michael
United States Country
September 2008
Couple more than 35 years old
Pleasant
6.4/10

Rooms/bathrooms (booked 2) were clean and of good size. One had a balcony (not a great view), one had nice view (no balcony).

Hotel has elevator to upper floors.

Easy to get to Lucca and Pisa.

Breakfast is adequate but not great.

Restaurant is very good but the chairs are the most uncomfortable chairs I have ever sat on in my life.

Would you return to this hotel?
Yes
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paul
France Country
August 2008
Family with teenagers
4.9/10
Would you return to this hotel?
No
4.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pons
France Country
August 2008
Family with teenagers
Okay
5.8/10
Would you return to this hotel?
Unsure
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Bernard
France Country
August 2008
Family with teenagers
Okay
5.8/10

La seule chose que nus avons regretté est la mauvaise isolation sonore des chambres ( notamment bruit de la télé au rez-de chaussée

Would you return to this hotel?
Yes
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Silvano
Italy Country
July 2008
Traveller with friends
Good
7.5/10
Would you return to this hotel?
Yes
Good
7.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
April 2008
Family with small children
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefani Gina
Italy Country
April 2008
Couple more than 35 years old
Exceptional
10/10

In posizione strategica fra Lucca e Pisa,consente di raggiungere il mare velocemente

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonio
Italy Country
March 2008
Couple more than 35 years old
Exceptional
10/10

Ottimo Hotel; situato a pochi minuti dal centro storico di Lucca ed da Pisa. Camere pulite e confortevoli, colazione ricca e con molta varietà di scelta.Tornerò senz'altro in questo hotel

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Christiane
Switzerland Country
October 2007
Group
Okay
5.8/10
Would you return to this hotel?
Yes
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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