Average Ranking
Very good
8.4/10
on 41 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.4/10
on 41 surveys
95% of customers would book Hotel degli Amici again
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In camera aria condizionata insufficiente, solo ventilazione, si soffriva il caldo
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L'hotel è quotato 4 stelle e , a mio parere, se confrontato con altre realtà, non ne merita più di tre. Non ha ristorante, non ha connessione internet nelle camere, le camere sono molto piccole, non ha una sala comune con poltrone o divani, esternamente sembra un casermone anni 70 adattato ad hotel, non ci sono collegamenti con la città. Nota positiva la gentilezza e disponibilità del personale alla reception.
> Hotel degli Amici:
Gentile Sig. Gerolamo,
pur rispettando il diritto di ognuno ad esprimere il proprio insindacabile parere, ci sentiamo di dover apportare qualche precisazione al giudizio da Lei espresso, nei confronti della nostra struttura:
- il nostro hotel non dispone di ristorazione interna, ma di convenzioni con ristoranti esterni ubicati nelle immediate vicinanze, così come indicato, in modo chiaro, sul sito. Se la sua esigenza era quella di una formula HB o FB, non avrebbe dovuto scegliere una struttura che, non la fornisce da caratteristiche;
- la connessione Internet è possibile dalle stanze, sfruttando la connessione Wi Fi gratuita, se il PC è in grado di supportare il segnale , oppure, a pagamento tramite linea telefonica, come indicato nelle comunicazioni agli ospiti, esposte nelle zone comuni dell’ hotel . Forniamo, sempre gratuitamente, la connessione Wi-Fi nella sala conferenze dell’ hotel; tale sala, è a disposizione degli ospiti con salottini, angolo lettura, tavoli e scrivania direzionale con computer fisso a disposizione, gratuita, di quanti non sono in possesso di PC portatile, oppure, di chi, con il proprio, ha bisogno di lavorare sfruttando la connessione di cui sopra;
- oltre gli spazi della sala conferenze, sono presenti altri 2 salottini, con poltrone, nella hall;
- le dimensioni delle stanze, sono maggiori rispetto a quanto dettato dalla normativa vigente;
- i collegamenti con la città, che dista Km 2,270, sono assicurati dal servizio pubblico, le fermate del bus sono a 50 mt, dal servizio di taxi privato e, dal nostro servizio di navetta; naturalmente, se non si è muniti di mezzo proprio, bisogna chiedere agli operatori della reception;
- infine, per quanto riguarda l’ aspetto esterno del fabbricato, visibile in tutte le foto pubblicate sui siti, ci spiace che non abbia incontrato i suoi gusti ma, è di nostro gradimento.
La ringraziamo, comunque, per aver soggiornato presso la nostra struttura e per aver apprezzato, almeno, i nostri collaboratori della reception.
Cordiali saluti,
Hotel degli Amici
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Voglio rivolgere un enorme complimento alla sig.na o sig.ra Antonella dell'amministrazione per il servizio la cortesia e la gratitudine riservatami per un problema con la mia carta di credito.... GRAZIE e COMPLIMENTI
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1. It was a pity that there was no restaurant in the hotel.
2. There was no cosey corner in the hotelroom.
3. Only one person (a young lady) of the staff was able to speak english.
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Very nice hotel. I hope that I can stay there again.
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