Average Ranking
Excellent
8.8/10
on 58 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.8/10
on 58 surveys
65% of customers would book Hotel Emma again
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Cet hôtel est bien placé, propre, le petit déjeuner est excellent et le directeur très disponible pour nous aider à trouver les sites, je recommande cet endroit pour tous ceux qui veulent découvrir Florence pour sa proximité avec la ville tout en étant calme. Un superbe souvenir!
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Je suis très content de cet hotel, je cherchais quelque chose simple et je me suis trouvé dans une ambiance chaleureuse, le service est très bien pour le prix , j'y retournerai encore pour un séjour à Florence.
Le seul blême à Florence sont les parkings.
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Leider hat der etwas verwirrt wirkende Inhaber unsere Pässe nicht zurückgegeben. Da er Sehr schlecht bis gar nicht Englisch spricht sind wir auch nach zwei Mails immer noch nicht in Besitz unserer Pässe.
Wir finden das ein Hotel in so einert Touristenstadt wie Florenz zumindest Englisch sprechen können sollte
Mit freundlichen Gruessen Jutta Schneider
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Ein Super Hotel und nur 15 Minuten mit dem Bus in die Stadt
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Eine absolut empfehlenswerte Adresse mit einem ausgezeichneten Preis-Leistungsverhältnis! Sehr freundliches Besitzerehepaar, ruhige hofseitig gelegene Zimmer in tadellos sauberem Zustand, gutes Frühstücksangebot mit frisch zubereitetem Kaffee, stilvolles Ambiente, sehr gute Busverbindung zwischen Bahnhof FIRENZE SMN bzw. Stadtzentrum und Hotel, gute und preiswerte Gastronomiebetriebe in der Nähe.
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Les propriétaires étaient incapables de nous informer car ils ne comprenaient pas le français ni l'anglais.
Les serviettes de bains n'ont pas été changé.
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Das Frühstück war zwar ausreichend. Nach deutschen Kriterien aber eher dürftig. Vor allem wurde uns nur ein Kaffee am Morgen angeboten, die der Chef selbst am Kaffeeautomaten zubereitete.(Sonst hätten wir vielleicht eine Tasse zu viel getrunken) .Er war aber auch sehr langsam bei seiner Arbeit und ließ sich wirklich nicht aus der Ruhe bringen. Dieses Hotel war als Familienhotel deklariert. Wir haben aber keine weiteren Familienmitglieder gesehen, die den Chef des Hauses bei seiner behäbigen Arbeitsweise hätten unterstützen können. Außerdem fanden wir den Chef nicht sehr gesprächig.
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Juste un peu bruyant. Pas l'hôtel mais la rue. Un peu éloigné du centre ville, mais exellent rapport qualité prix et accueil parfait
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The hotel have a very beautiful terrace with a splendid panorama. The director of the hotel also, was cooperant and simpatic.
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Fuimos en pareja con bebé y justo nos tocó una de las dos únicas habitaciones que dan a la calle. El tráfico se escuchaba lo suficiente para molestar, pero íbamos tan cansados que no nos desveló aunque al bebé sí lo sobresaltaba alguna moto y ambulancia. El hotel es un segundo sin ascensor y no recordaba haberlo leído cuando hice la reserva, pero bueno somos jóvenes. Dispone de wifi gratuito, cosa que se agradece, pero a nuestra habitación no llegaba la señal. Tiene buena conexión con el transporte público. El 11 y el 19 van al centro cada 7 min en día laboral, y con el 20 llegamos desde la estación de tren de Firenze Rifredi. El segundo día volvimos andando y apenas eran 15 minutos desde el centro. A 10 minutos al noreste hay unos jardines preciosos para pasear y olvidarse de la ciudad. Del desayuno me esperaba más por los comentarios que leí, pero bueno, era suficiente para empezar el día con energía.
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