Reviews Hotel Excelsior San Marco - Bergamo

4 stelle
Piazza Repubblica 6, 24122 Bergamo Map
Prices from € 80
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Hotel Excelsior San Marco

Average Ranking

Wonderful

9.4/10

on 63 surveys

88% of customers would book Hotel Excelsior San Marco again

Average Rating

  • Cleanliness of the Rooms
    10
  • Room Comforts and Facilities
    9
  • Quality and services of the Hotel
    9.1
  • Staff Assistance
    9.5
  • Restaurant and bar
    8.4
  • Connections to the City
    10
  • Surrounding Area
    9.8
  • Accuracy of the website description
    9.2
  • Value for money
    8.9
  • Overall satisfaction
    9.2

Average Ranking

Wonderful

9.4/10

on 63 surveys

88% of customers would book Hotel Excelsior San Marco again

Hiltrud
Germany Country
October 2014
Couple more than 35 years old
Very good
8/10

Die Parkgarage ist für heutige Autos sehr eng. Wer gerne Aufzug fährt ist hier richtig.

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
August 2014
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Angeles
Spain Country
May 2014
Traveller with friends
Excellent
8.7/10

Es un hotel con confort y muy bien situado. El desayuno fenomenal, muy completo. La habitación muy cómoda y a pesar de ser una habitación triple, era bastante amplia.

No nos dejaron subir a tomar algo en la terraza del Roof Gardeni ya que en información nos dijeron que era con reserva. Algo un tanto ilógico ya que sí está en el hotel sería para uso también de sus huéspedes.

Se lo recomiendo a personas que tienen gusto y dinero.

Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Hermann
Germany Country
April 2014
Couple more than 35 years old
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ian
United Kingdom Country
September 2013
Traveller with friends
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ivetta
Russia Country
August 2013
Couple more than 35 years old
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
Italy Country
March 2013
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ruth Und Ueli
Switzerland Country
March 2013
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Germano
Brazil Country
February 2013
Couple more than 35 years old
Okay
5.8/10

Hotel nao demostrou ser focado em turismo,atendimento de todos atendentes que tive contato ( 4 pessoas) foi muito superficial o maximo que fizeram por mim foi jogar um mapa da cidade em minha mao e (te vira) ,mas acredito ser um bom hotel para executivos.

Would you return to this hotel?
No
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
David
United Kingdom Country
November 2012
Single business traveller
Very good
8/10

Room was very clean and well appointed but very hot and the air conditioning was not working when I arrived at 10pm. I was told that it was switched off for the night and so I would have to leave a window open.

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giorgio
Italy Country
October 2012
Couple more than 35 years old
Very good
8.4/10

Abbiamo scelto una camera matrimoniale standard (80,00) ben consapevoli che l'avremmo trovata un po' vecchiotta, ovviamente non confortevole come quelle già riammodernate (130,00). Nella nostra doccia e in quella dei nostri amici, c'erano i bordi neri di muffa: questo denota carenze nella manutenzione. Non ci vuole molto a togliere periodicamente lo stucco nero inserendo del silicone bianco o qualcosa di equivalente; questo un 4 stelle lo deve fare. Un vero peccato perché la stanza non era malaccio e la colazione pure.

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Georg
Switzerland Country
October 2012
Traveller with friends
Good
7.1/10

Zimmereinrichtung ist veraltet. Teppiche!!!

Would you return to this hotel?
Yes
Good
7.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Heikki
Finland Country
October 2012
Couple more than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Kye
United States Country
September 2012
Single business traveller
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dietrich
Germany Country
August 2012
Couple more than 35 years old
Good
7.2/10

1. Das Restaurant war nicht geöffnet

2. Da das Hotel von der Space-Gruppe übernommen wird, waren einige

Restaurierungen angesagt

3. Der Ausblick in den Hinterhof des Hotels war nicht sehr berauschend

Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Celine
France Country
August 2012
Couple less than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2012
Traveller with friends
Exceptional
9.8/10

Das Hotel hat eine super zentrale Lage zwischen oberer und unterer Altstadt. Das Restaurant des Hotels befndet sich im obersten Stock und man geniesst einen wunderbaren Ausblick auf die Stadt und ein excellentes Essen, zwar etwas teurer, aber sehr empfehlenswert.

Leider ist bei der Dusche, Wasser ausgelaufen und wir hatten ständig eine kleine Überschwemmung im Bad, deshalb in der Bewertung "nur" gut, ansonsten war das Zimmer sehr sauber.

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andre'
Germany Country
July 2012
Family with teenagers
Wonderful
9/10

Deutschsprachiges Personal hätte ich erwartet in dieser Hotelkategorie

Das Restaurant auf der Dachterasse wurde leider vor unserer Nase geschlossen, das Personal sah keine Möglichkeit für nur noch ein Glas Wein. Schade.

Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Barbara
Germany Country
May 2012
Couple more than 35 years old
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Mariusz
Poland Country
September 2011
Single business traveller
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Eva
Sweden Country
August 2011
Group
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Eva
Sweden Country
August 2011
Group
Exceptional
10/10

I belong to a group of 29 pc colleagues from Sweden. We stayed at the hotel from18th to 20th August. We were all very pleased with our whole trip to Bergamo. Good service and the location of hotel fantastic. Many of us will definitely come back again. I have recommended Bergamo and the hotel to many friends!

Eva Backås

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2011
Couple more than 35 years old
Good
7/10

Elegimos habitacion superior para tener mas comfort pero era muy pequeña.

Would you return to this hotel?
Unsure
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Laura
United Kingdom Country
June 2011
Couple more than 35 years old
Good
7.3/10

The dressing table area needed to be re varnished which gave the room a drab look. There was no shampoo in the bathroom, only shower gel which I found surprising.

Would you return to this hotel?
Unsure
Good
7.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michael
Germany Country
June 2011
Couple more than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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