Average Ranking
Good
7.6/10
on 17 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.6/10
on 17 surveys
35% of customers would book Hotel Giglio Dell'Opera again
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Muy mala conexión de internet, mala predisposición de los que atienden el ingreso, de todos los hoteles que estuve en Italia, es la primera vez que me pasó que no me permitían ingresar a la habitación, sin antes pagar, y no podía pagar porque ellos no tenían cambio. No lo recomendaría.
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L'hotel mi ha accreditato per errore due volte la somma dovuta per un solo pernottamento. Il disguido e' stato segnalato a mezzo telefono e mi hanno assicurato il rimborso.
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Come si evince dalle risposte, l'Hotel non aveva alcun confort poichè la pulizia delle camere era pessima, il riscaldamento mal funzionante e non arrivava acqua calda nel bagno, nonostante il problema sia stato più volte segnalato alla reception dalla sottoscritta.
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Eau chaude douche non disponible une fois sur deux à 8 h le matin.
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L'albergo ha un suo fascino, ma richiede un'urgente risistemazione, la vista delle nostre due camere era pessima, su un interno, la colazione scarsa qualitativamente e come varietà di scelta. Il personale gentile e buona la posizione.
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