Average Ranking
Pleasant
6.4/10
on 19 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Pleasant
6.4/10
on 19 surveys
36% of customers would book Hotel Ginevra again
E' la seconda volta che ci torno con altre persone.
Siamo soddisfatti dell' ottimo rapporto qualita'/prezzo.
Davanti all'hotel c'e' una pizzeria ottima .
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Le camere in offerta non erano come le foto, ma erano altre molto più piccole e non era possibile reperire foto.
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Non avendo pretese, ci siamo trovati bene.
L' hotel è a conduzione familiare e quindi ci si sente a proprio agio.
É posizionato in un punto strategico essendo a due passi dalla stazione e nel centro di Napoli.
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La estancia ha sido horrible. En primer lugar, he llamado 3 veces al hotel y no les resultaba mi reserva, hemos llegado allí y la habitación resultaba ya pagada y en el papel de confirmación de reserva, en modalidad de pago pone "el coste de la habitación se abonará directamente en el hotel. Los datos de la tarjeta financiera solo sirven como garantía". El hotel es mal frecuentado, tiene habitaciones temáticas étnicas con símbolos fálicos en las puertas (como la trompa de un elefante), luces en cima de las puertas que las llaman "luces de cortesía" para indicar cuando una habitación esta alquilada por horas, la habitación que nos han dado constaba de: una cama, un armario, un lavabo y un bidet dentro de la habitación, nuestro aire condicionado era un ventilador que además hacia ruido. Ni tele ni seguridad, además en una zona que no es de las mejores de Napoles. Ha sido una decepción completa y además nos han atendido mal, de manera muy antipática sin poder preguntar nada porque no querían contestarnos. No soy nada púdica ni me asusto fácilmente, he viajado en mucho países pero es la primera vez que hago una reserva y el hotel no la encuentra, que no se paga y esta pagada y que me encuentro en un sitio tan desagradable.
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Acqua della doccia fredda.
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C'e' poca attenzione da parte del personale la mattina presto quando la gente dorme...nello sbattere porte e parlare ad alta voce. Piu' di una volta. Inoltre la biancheria del letto non dovrebbe essere bianca? Perche' e' colorata? Lavoro anch'io in albergo e so che la biancheria da letto deve essere necessariamente bianca.
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Access to parking was difficult and the hotel was on 3rd floor with no lift. Room assigned had no bathroom and was very hot with only a fan.
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L'hotelier est un homme tout à fait désagréable n'ayant aucun sens commercial ni la plus élémentaire courtoisie!
Hotel à ne plus recommander
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