Average Ranking
Good
7.6/10
on 62 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.6/10
on 62 surveys
58% of customers would book Hotel La Paul again
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Ein gemeinsamer Aufenthaltsraum auch in den Abendstunden wäre vorteilhaft, Öffnung der Bar abends bzw. für einen Cafe am Nachmittag.
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Ci è spiaciuto non poter cenare perché esaurito per mancanza di personale.
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The hotel is well situated to the town. We got a nice room with lake view and the breakfast was good. We will come back.
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We enjoyed our stay at your hotel and my husband was very pleased with his gluten-free breakfast each morning. The restaurant staff were very helpful and courteous and we thoroughly enjoyed our stay.
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Aufgrund einer Zöliakieerkrankung wurde dieses Hotel ausgewählt, da es mit einem eigenen Büffet für Betroffenen geworben hat. Dem war leider nicht so und auch das Servicepersonal könnte eine Schulung in Kundenorientierung gebrauchen. Im Prospekt wirkte alles im Hotel positiv, die Realität sah etwas anders aus. Für den Preis haben wir schon weitaus zufriedenstellendere Urlaube gemacht. Der Gardasee und Umgebung sind schön, dieses Hotel nicht.
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Déco un peu vieillotte. Restaurant : très basic et le petit déjeuner pas à la hauteur.
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Deuxième sejour dans cet hotel en demi pension: par rapport au premier le repas du soir n'a plus la même qualité.
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Eravamo insieme ad un'altra coppia di amici ai quali e' stata fatto pagare dall'hotel il supplemeto per la vista lago mentre la camera era di fronte alla dependance smeraldo.
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Wir hatten 3 Zimmer gebucht, davon ein Einzelzimmer. Der Preis für das Einzelzimmer ohne Fenster von 60,-- € pro Tag war unangemessen hoch.
Obwohl sich die Bedienung (3 Personen) morgens beim Frühstück sehr viel Mühe gab, war die krasse Unterbesetzung - auch bei den anderen Hausgästen überall spürbar. Es ist unmöglich, mit 3 Angestellten 110 Hausgäste zu bedienen.
Wir empfanden es als einen Skandal, dass man als Hausgast morgens gesagt bekommt, dass zum Abendessen kein Platz vorhanden ist und man in ein anderes Hotel oder Restaurant gehen möchte. Das ist uns 2 Mal gesagt worden. Wir haben das Restaurant des Hotels insofern nie kennen gelernt.
Warum hängen sie nicht ein Schild an ihr Hotel mit der Aufschrift:
"Wegen Reichtum geschlossen!"
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Die Lage direkt am See war sehr schön, allerdings war der komplette Privatstrand von Enten und Schwänen besucht und somit auch deren Kot dort verteilt, war nicht so angenehm - das Hotelpersonal hat leider auch nichts getan um die Tiere vom Privatstrand fern zu halten. Die Zimmer waren 70er Jahre, und seither wurde dort auch nichts mehr getan, schlechte Beleuchtung im Bad und Schimmel. Leider hatten wir auch sehr viele Spinnen und tausende Ameisen im Zimmer, die auch das Zimmermädchen nicht gestört haben.
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Badestrand sehr ungepflegt und stark mit Vogelkot verunreinigt
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