Average Ranking
Excellent
8.6/10
on 29 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.6/10
on 29 surveys
68% of customers would book Hotel Madison again
We had to stay in room no 405. entering the room we noticed a strong sewage smell. We opened the window and had to leave for our business meeting in town. Coming back it was ok. Of course 405 is facing the street we closed the window and went to bed. Around midnight we had to close the bathroom door of course the smell out of the bathroom drain hole was so bad that we needed to open the window again what had the result we had to deal with the street noise. Thanks god we had to stay only that one night leaving early to the airport. It was our second stay at the Madison, the first was ok but now that one was the last one, what we don't like of course we travel in Italy by train and Rome is always the last stop and the Madison right next to the train station was perfect with luggage. cheers
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Vacanza magnifica,hotel subito nei pressi della stazione Termini,cordialità e disponibilità del personale,stanza accogliente e spaziosa. Sono felice di ritornare ospite dell'Hotel
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Wi fi did not work
no hot water
the staff did not want to help about this problem
the corridors were dirty!
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La chambre pour 4 personnes peu spacieux, les matelas sont de même âge que le bâtiment, ce sont les plus pires qu'on a du se coucher....sinon en plein centre ville, presque tout à vos pieds.
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Hotel bien situé mais un peu vétuste, accueil satisfaisant. Proximité gare/ métro appréciable car quartier ou il n y à pas énormément de restaurants. Manque de place de parking pour garer sa voiture.
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Ottima la posizione per chi arriva in treno! Staff gentile, camera pulita e colazione buona!
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Il primo giorno ci hanno dato una camera matrimoniale assolutamente non all'altezza delle 3 stelle (piccola, letto a una piazza e mezza accostato alla parte che mia moglie doveva scendere dal letto per la pediera). Il secondo giorno abbiamo protestato e ci hanno dato una buona camera.
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Eccezionale la prima colazione, ottimo collegamento con 2 linee di metro, molto cordiale il personale.
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Recibí una excelente atención de uno de los recepcionistas, no conozco su apellido pero su nombre es Ben. Muchas Gracias.
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Abbiamo avuto la camera dopo mezz'ora perchè il portiere era convinto non avessimo prenotato, in realtà, semplicemente non aveva controllato. Il personale di servizio alle 9 del mattino entrava in camera senza neppure aver bussato. Lo stesso portiere a titolo di scusa, ci aveva invitato a tenere la camera per la mattina seguente, 2 ore oltre l'orario di uscita, nonostante ciò, addirittura 1 ora prima del normale orario di uscita, il portiere di giorno, non avvisato da quello della sera precedente, con telefonate insistenti ci invitava a lasciare la camera con ben 1 ora di anticipo sull'orario ufficiale di check out. Dopo 5 minuti è stata tolta la corrente elettrica, la mia ragazza con i capelli bagnati ed io senza aver avuto modo di fare una doccia siamo dovuti andar via.
lascio a voi le conclusioni..
grazie.
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Gerne greife ich einmal wieder auf dieses Hotel zurück!
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No Wi-Fi in the hotel at all. Bathroom leaked badly. Most front desk staff were extremely helpful and friendly though.
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