Average Ranking
Excellent
8.6/10
on 29 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.6/10
on 29 surveys
75% of customers would book Hotel Panorama again
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Le restaurant de l'hotel n'a vraiment que la vu qui est exceptionnelle car la carte et les repas sont des plus decevants
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Tres Bon sejour
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The hotel is really lucky to have a pool and balconies on every room. On the website they told us we would have a bath in our room and there were pictures of huge rooms. when we got there, we were received in a very unfriendly manner. Our room kind of looked like the pics, but smaller and no bath. Then the airconditioning started leaking and after three days of being difficult (they said they knew about the problem, wonder why they never fixed it) and sending up some guy with a screwdriver we got very angry and they gave us a new room. This room was the same price as the previous one, but it was like the pictures. So basically they have 2 kinds of standard rooms and you just have to be lucky to get the nice one. It is located 30 minutes walk to the center and 30 minutes from the beach (in bus 10 minutes, after 23:00 about 10 euro's by taxi). So overall, we were not thrilled, it's not a 4 star hotel, but we were still very glad to have the swimming pool.
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I found the hotel reception staff very helpful and accommodating. They always tried to answer our questions and gave some useful information on the local area, bus services, location of beach, town etc. Very welcoming and professional. When we asked to keep our room, we were offered an extension until 2 free of charge, which was lovely as we had a late flight.
The hotel room was exceptionally clean, as was the rest of the hotel. Very impressed with the maid service.
We used the cafe quite a lot and found the staff friendly. Very pleased with the choice at breakfast and the quality of food.
May I suggest the use of a kettle in the bedrooms.
Overall, I would recommend this hotel to others and definitely stay here again, for the value for money and customer service offerered.
Thank you very much.
Rebecca
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Un servizio lavanderia e stireria sarebbe opportuno anche nei giorni festivi
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