Average Ranking
Very good
8.1/10
on 37 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.1/10
on 37 surveys
45% of customers would book Hotel Rex again
Le personnel est accueillant, bruits des passants jusque tard dans la nuit. J'aurai préféré un grand matelas et pas deux petits réunis.
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Purtroppo il signore maturo e con gli occhiali della reception, vedendo che eravamo dei viaggiatori giovani ci aveva assegnato la stanza 210! Una stanza dove aprendo la finestra vedevamo un muro a circa, stretta e assolutamente squallida! Per raggiungerla abbiamo fatto 2 piani e 3 corridoi stretti. Parliamo dell'ultima stanza dell'albergo e in caso di emergenza eravamo i primi a restarci. Dopo un reclamo formale per quanto successo ci hanno assegnato la 208, perchè abbiamo fatto richiesta che volevamo affacciarci sulla via faenza, dove c'è movimento e un bel vedere finalmente. Diciamo che il signore maturo e con gli occhiali della reception ci aveva provato, visto che tramite il sito initalia l'avevamo presa a 59,00€ a notte! Il resto niente male...zona ottima, colazione ottima, letto scomodo, bagno piccolo, doccia/vasca in praticabile perchè sporca! Tutto sommato per una notte si può accettare. La posizione è davvero ottima!
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Siamo stati bene. Ma l'hotel avrebbe bisogno di una ristrutturazione interna. Personale accogliente. Il nostro bagno era grande e nuovo, la stanza un po' vecchia invece.
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L'emplacement de l'hotel est parfait, à 2 minutes du Dôme et des autres merveilles de cette magnifique ville. Nous y retournons avec plaisir.
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The toılet and the shower bath were very small!
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El hotel tiene una comunicación muy buena con el centro de la ciudad y la estación de tren Santa Maaria Novella.
El baño queda inundado luego de darse una ducha. El personal no habla español.
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Excelente atención.
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Dalle foto su internet sembrava tutto bello, ma il bagno lascia molto a desiderare!
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Avevo prenotato 1 matrimoniale e 1 doppia per le mie figlie, ma la doppia, nonostante fossi arrivato alle ore 15, non c'era e non c'è stata. In alternativa ho dovuto accettare 2 singole (di cui una al 3° piano e una al piano inferiore, pessime nelle condizioni) e pertanto le due figlie hanno dormito nella matrimoniale mentre io e mia moglie ci siamo divisi. La "giustificazione" dei portieri è stata ... stiamo facendo dei lavori di ristrutturazione e le stanze doppie non ci sono..."
Peccato perchè la posizione dell'hotel è buona. Io non ci torno più.
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L'hotel è sporco, inaccettabile ed inammissibile. Le foto della struttura non corrispondono alla realtà. Io e mio marito siamo dovuti andare via e cercare un altro hotel .
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Ci tornerei.
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