Reviews Hotel Socrate - Lavena Ponte Tresa
3 stelleAverage Ranking
Good
7.3/10
on 15 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.3/10
on 15 surveys
40% of customers would book Hotel Socrate again
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Sehr gut. Wir sehen uns wieder.
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Das Hotel ist außen Hui und innen pfui. Das gebuchte Dopppelzimmer war so klein, daß man sich ständig am Bett gestoßen hat. Die Beleuchtung war so schlecht, daß man im Zimmer gar nicht mit dem Computer arbeiten oder lesen konnte. Das Doppelzimmer hatte zwar einen winzigen, überdachten Balkon zum See, hat das Zimmer auch nicht heller gemacht. Die Empfangsdame hat sich um die Gäste ins keinster Weise bemüht. Wenn sie durch ihre Tochter vertreten wurde, war es das gleiche Trauerspiel. Beide beschäftigten sich nur mit ihrem Internet-Shopping Programm. Ich habe selten so Personal wie die beiden Damen erlebt. Da es in den Zimmern kein Internetzugang gibt, muß man in die Hotelhalle, in der man aber nur tagsüber bei Tageslicht arbeiten kann, (abends ist das Licht aus) aber auch das nur für maximal eine halbe Stunde, da so eiskalt war und man mit Daunenjacke und Handschuhen arbeiten konnte. Ich kann das Hotel auf gar keinen Fall empfehlen. Das Personal im Restaurant ist fleißig, aber ebenso wenig an den Gästen interessiert. Man hat im Hotel und im Restaurant als Gast das Gefühl, man stört. Ich mußte länger in Ponte Tresa bleiben und bin deshalb in ein anderes Hotel gezogen, für 5,-- € weniger, aber um Klassen besser.
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Purtroppo l'aria condizionata non c'è e non c'era acqua calda per poter fare la doccia.
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Wegen der renovation stand ein gerüsst ums Hotel, dass man eigentlich in die allgemeinen beschreibung angeben sollte.
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Quando sono arrivato intorno alle 15:00 la reception era vuota ed ho dovuto attendere circa 10 minuti prima che apparisse qualcuno.
Poi la mattina seguente la colazione era prevista alle 07:30, ma non c'era nessuno in sala, dopo qualche minuto è arrivata una addetta, che è apparsa infastidita della mia presenza, in quanto non pensava che qualche cliente si presentasse proprio alle 07:30. I cornetti non erano pronti e dopo aver aspettato qualche minuto (avevo evidentemente un appuntamento di lavoro, altrimenti avrei dormito di più) mi sono rassegnato a far colazione con la torta che avevano pronta.
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