Average Ranking
Very good
8.4/10
on 4 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.4/10
on 4 surveys
50% of customers would book Janas Hotel again
details
No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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Bei meiner Ankunft im Hotelzimmer,hing die Gardine halb von der Gardinenstange.Die Hotelangestellte entschuldigte sich dafür,und versprach das umgehends zu reparieren.Bei meiner Abfahrt ,4 Tage später,hing die Gardine immer noch so.
Der Fernseher funktionierte nicht.
Die Fenster waren so schmutzig,das ich fast nicht durchschauen konnte.
Außer einer Tagesdecke,waren für das Bett keine weiteren Decken vorhanden.
Ich habe nachts gefroren.
Da ich abends immer sehr lange aus war,hatte ich bei der Buchung des Hotels ,mich beim Hotelmanagement ver gewissert das die Rezeption durchgehend bestzt wäre.Das war leider nicht so.Ich musste per Handy jemanden anrufen,der mich dann bei meiner Rückkehr einließ.Das dauerte manchmal 5 Minuten,die ich alleine vor der Hoteltür stand.
details
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Overall satisfaction |
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No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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Davvero eccezionali la cordialità, la cortesia e la disponibilità del personale; faremo di tutto per ritornare.
Venanzio Cesari.
details
No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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n.a. | 2 | 4 | 6 | 8 | 10 | |
Cleanliness of the Rooms | ||||||
Room Comforts and Facilities | ||||||
Quality and services of the Hotel | ||||||
Staff Assistance | ||||||
Restaurant and bar | ||||||
Connections to the City | ||||||
Surrounding Area | ||||||
Accuracy of the website description | ||||||
Value for money | ||||||
Overall satisfaction |