Reviews Residence L'Incanto Sorrento - Piano Di Sorrento
Average Ranking
Excellent
8.9/10
on 15 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.9/10
on 15 surveys
80% of customers would book Residence L'Incanto Sorrento again
Fabulous stay
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We would definitely recommend this hotel to other people, we had a great time.
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The room was clean and tidy but door handles fell off, the flush button on the toilet kept falling out and the fitting was coming away from the ceiling. We were told we would get internet in our room but could only use it in reception during reception hours.
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Sono stata davvero bene!!
Un posto bellissimo e un residence davvero confortevole.
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Un appartement tout à fait adapté pour des vacances en famille. C'est propre, pratique, convivial., agréable, la vue de la terrasse est splendide. le site au mlieu de la campagne est à 10 mn en voiture de la côte. C'est calme; un bon rapport qualité/prix. Nous le recommandons pour un séjour.
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I was not allowed to pay in cash. Credit card was supposed to be used for reservation only, but the charge was made without asking me first. I could not communicate to staff in English to explain the problem. Moreover, when I arrived the hotel was empty. We waited 40-50 minutes before somebody showed up. These are the only issues I didn't like, I have no complaints at all regarding the overall conditions and room service. I recommend the place especially to the people who are looking for peaceful stay out of the city's noise.
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