Average Ranking
Very good
8.2/10
on 69 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.2/10
on 69 surveys
65% of customers would book Locanda di Palazzo Cicala again
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Très bien placé (cathédrale). Chambres jolies. Parfois salle de bains limite suivant la chambre. Volets et rideaux peu efficaces. Climatisation bruyante et limite (climatiseur mobile). Trop cher pour les prestations.
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Io e la mia famiglia ci siamo trovati benissimo....solo che al momento della prenotazione mi avevano detto che nel prezzo era compreso la colazione...invece niente...pero' l'appartamento è una meraviglia
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La struttura pur essendo molto bella in un antico palazzo storico è completamente fatiscente,il wi-fi non funziona, rumorosissimo, al mattino è impossibile dormire,in 3 giorni abbiamo incontrato qualcuno della struttura 10 minuti, il giorno dopo il nostro arrivo per registrare i documenti e basta.Nonostante la posizione fantastica non lo consiglierei assolutamente
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Abbiamo scelto Palazzo Cicala per la sua posizione vicino al porto antico dove aveva luogo un congresso di lavoro. Con grande stupore, appena arrivati, siamo stati trasportati in un altro palazzo a 10 minuti di macchina, cosa che ha reso impossibile raggiungere il porto antico a piedi. Tutto questo è avvenuto senza alcun preavviso e quando sono andato a chiedere spiegazioni ho trovato il personale molto scorretto e maleducato. Come se non bastasse le camere erano fredde e la colazione ridicola, non fatevi ingannare dalle 4 stelle perché secondo me sono regalate.
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Veramente soddisfacente, non solo per lo stato dell'hotel, ma anche per quanto riguarda la location. È al centro e vicinissimo al porto. Per noi è stato perfetto, perché siamo andati all'acquario di Genova. Avevo prenotato ma online non è stato tutto chiaro. Quando ho chiamato per una ulteriore conferma l'operatrice al telefono è stata gentilissima e ci ha sistemato in una stanza più confortevole di quella prenotata. Veramente consigliata.
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Il est inadmissible d'interdire de couper la climatisation, ce qui, en plus a l'effet de couper l'eau chaude! Le client doit avoir la maîtrise de la clim et de l'eau chaude, indépendamment et clairement, ce ne fut pas le cas.
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La disponibilità che ci era stata era di un appartamento vicinissimo all'albergo ma che comunque ci avrebbero accompagnati. Invece, sì, ci hanno accompagnati ma noi carichi di bagagli abbiamo iniziato per i viottoli di Genova un cammino snervante. Arrivati davanti al palazzo, l'ascensore non funzionava quindi 2 piani a piedi, ovviamente sempre con i bagagli in mano.
L'indomani mattina per fare colazione abbiamo dovuto ripetere il tram tram della notte prima, con i bagagli i soliti lunghi viottoli e 4 piani a piedi per arrivare all'albergo.
Colazione: scadentissima!!!
Veramente deludente soprattutto se penso che parliamo di un 4 stelle, mi viene la pelle d'oca!!!
Se dovessimo dare una votazione complessiva da 1 a 10 beh, un 2 è più che generoso!!
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Apprezzerei avere le abatjour in stanza, (la numero 106), e dei tavolini ad altezza giusta per la colazione. Ma sono dettagli comunque poco importanti, il soggiorno è stato quasi ottimo. Grazie.
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Camera sporca. Asciugamani con segni neri di dita. Al check out la receptionist ha umiliato la ragazza delle pulizie davanti a noi, dicendoci di farla vergognare davanti a tutti rimproverandola pubblicamente. A mio avviso la receptionist sarebbe stata da licenziare in tronco.
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Parcheggiare nei dintorni è davvero caro e il letto era veramente pessimo.
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Breakfast was a bit simple
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Très contente, malgré un petit problème de date, mais qui a été très vite réglé par l'accueil, en nous permettant de loger dans 2 chambres séparées, les enfants et nous-mêmes.
Hôtel à recommander. Meilleures salutations. Sandrine Schorr
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Non mancherò di fare della pubblicità per l'hotel Locanda di Palazzo Cicala.
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Cet hôtel ne mérite pas ses 4 étoiles. Pas de parking, réception très désagréable, aucune salle de petit déjeuner et le petit déjeuner était médiocre, chambre très mal insonorisée, ascenseur très petit, agencement de l’hôtel catastrophique, nécessaire de toilette dans la salle de bains au "compte goutte", aucun service de chambre, ni renseignement, ni coin pour boire un café ou même de l'eau. Très très déçue de cet hôtel.
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