Average Ranking
Exceptional
9.6/10
on 11 surveys
81% of customers would book Palazzo Failla again
Average Rating
- Cleanliness of the Rooms
10
- Room Comforts and Facilities
9.6
- Quality and services of the Hotel
10
- Staff Assistance
10
- Restaurant and bar
9.7
- Connections to the City
8.6
- Surrounding Area
8
- Accuracy of the website description
9.8
- Value for money
8.8
- Overall satisfaction
10
Average Ranking
Exceptional
9.6/10
on 11 surveys
81% of customers would book Palazzo Failla again
Anonymous
October 2013
Couple more than 35 years old
Pleasant
6.8/10
Excellent service from very helpful and attentive hotel staff. Excellent breakfast. The 2nd floor double room was poor value for money. It had no proper window, only a skylight, on which rain made a very loud noise, waking us at night. The room had storage, but inadequate for two people's clothes. At night, there was only dim side-lighting in the room. The shower door was unhinged though still usable. We reported these problems, so the hotel may have fixed them. Valet parking only in hotel garage at 12 euro per night or included free in certain reservations.
Would you return to this hotel?
Unsure
details
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Maela
Italy 
August 2013
Family with small children
Excellent
8.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Anna Maria
Italy
January 2012
Couple more than 35 years old
Wonderful
9/10
Bella atmosfera, piacevole la preparazione della camera la sera, molto accogliente la sala per la colazione e ottimi i dolci. Disponibilità e cortesia degli albergatori.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Pier Felice
Italy
July 2011
Single business traveller
Wonderful
9.4/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Vicenta
Spain 
April 2011
Couple more than 35 years old
Wonderful
9/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Ester
Spain
April 2011
Group
Excellent
8.7/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Giuseppe
Italy
February 2011
Excellent
8.9/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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| Overall satisfaction |
Ulrich
Germany 
February 2010
Couple more than 35 years old
Exceptional
9.8/10
Spitzenhotel - top!
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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| Overall satisfaction |
Giuseppe
Italy
November 2009
Single business traveller
Excellent
8.7/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Michael
Germany
September 2007
Couple more than 35 years old
Wonderful
9/10
Sehr empfehlenswertes Hotel in einer wunderschönen Barockstadt.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
Giovanni
Canada 
February 2007
Traveller with friends
Good
7.6/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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