Reviews Palazzo Paleologi Resort - Lu

Via Antico Monastero , 15040 Lu (Alessandria) Map
Prices from € 61
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Palazzo Paleologi Resort

Average Ranking

Excellent

8.8/10

on 17 surveys

76% of customers would book Palazzo Paleologi Resort again

Average Rating

  • Cleanliness of the Rooms
    9.2
  • Room Comforts and Facilities
    8.7
  • Quality and services of the Hotel
    8.9
  • Staff Assistance
    8.4
  • Restaurant and bar
    9.4
  • Connections to the City
    7.1
  • Surrounding Area
    8.8
  • Accuracy of the website description
    9.1
  • Value for money
    8.7
  • Overall satisfaction
    8.8

Average Ranking

Excellent

8.8/10

on 17 surveys

76% of customers would book Palazzo Paleologi Resort again

Anonymous
May 2013
Family with teenagers
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jan
Czech Republic Country
November 2012
Single business traveller
Exceptional
10/10

Only a bit difficult to find the hotel.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Daniela
Italy Country
September 2012
Family with small children
4.5/10

Scortesia della signora che ci ha ricevuti, pretendeva il pagamento di una terza camera a suo dire da noi prenotata insieme alle altre due (non vero, le due prenotate le abbiamo pagate anticipatamente con visa). Inoltre il bimbo (quinto elemento della famiglia) ha dormito nel nostro letto matrimoniale e lei ha preteso 20 € con tanto di ricevuta. I riscaldamenti su una delle due camere prenotate affidati ad una stufetta elettrica ad elettro-ventola.

Would you return to this hotel?
No
4.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andrei
Italy Country
September 2012
Couple less than 35 years old
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Patrick
France Country
August 2012
Family with teenagers
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Leonor
Spain Country
August 2012
Family with teenagers
3.6/10

El hotel está situado en un pueblo que no ofrece nada, un pueblo rural en el que no se puede hacer ningún tipo de actividad. Estuvimos alojados en un apartamento para 4 personas donde por usar la cocina te cobran 25€, la única posibilidad que tienes es desayunar, comer y cenar en su restaurante que tiene unos precios astronómicos. El cobro de la cocina no estaba anunciado en la página del hotel con lo que cuando entras en los apartamentos te lo comunican mediante una hoja de reglas de uso de las instalaciones. Me parece muy poco ético ya que tienes que utilizarla sí o sí y sumarle 25€ a la habitación me parece un incremento brutal de la misma. El sofá cama que está situado en la cocina/comedor es incómodo y en esa habitación no hay cortinas opacas, con lo que las personas que tienen que dormir ahí no pegan ojo en toda la noche. No hacen las habitaciones. O por lo menos a nosotros no nos la hicieron, ni nos cambiaron de toallas ni nada. La habitación de matrimonio está amueblada con gusto y es cómoda. Habíamos leído que los dueños eran muy agradables etc. Con nosotros no lo fueron, tanto ya que te preguntan si vas a desayunar o usar el restaurante y, como nuestra respuesta fue negativa, pues parece que eso no entraba dentro de sus expectativas. Viendo la descripción del hotel en su pagina, en mi opinión te haces una muy, muy errónea idea de su situación y de sus facilidades.

Would you return to this hotel?
No
3.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2012
Traveller with friends
Exceptional
9.8/10

The extra-free for the use of the kitchen was not mentioned anywhere before-hand. Wi-fi wasn't working everywhere. Very nice vineyard near-by with good quality wines for a fair price.

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Peter
Germany Country
May 2012
Family with small children
Exceptional
10/10

Sehr kinderfreundlich!

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Natacha
France Country
August 2011
Family with teenagers
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stephanie
France Country
August 2011
Couple more than 35 years old
Pleasant
6.2/10

Absence de possibilité de dîner et de petit déjeuner ont occasionné un malentendu et un accueil mitigé. Cela vaut la peine d'être revu directement en arrivant.

Would you return to this hotel?
No
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2011
Family with teenagers
Very good
8.3/10
Would you return to this hotel?
Yes
Very good
8.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vieli
Switzerland Country
February 2011
Couple less than 35 years old
4.6/10

Forse noi eravamo gli unici clienti in quel periodo. La camera era fredda e non utilizzata da tanto tempo. Nel ristorante mangiavamo noi ed altre due persone. Il primo piatto era molto buono, il secondo piuttosto mediocre. La carne non bastava al nostro criterio. Il prezzo non rispondeva del luogo e della stagione, quindi era troppo alto.

Would you return to this hotel?
Unsure
4.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roman
Switzerland Country
October 2010
Couple more than 35 years old
Exceptional
9.5/10

Das Degustationsmenü im Restaurant war einsame Spitze und der Service herausragend.

Would you return to this hotel?
Yes
Exceptional
9.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sejal
United Kingdom Country
August 2010
Family with small children
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ralf
Germany Country
June 2010
Couple more than 35 years old
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2010
Couple more than 35 years old
Good
7.2/10
Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
April 2010
Family with teenagers
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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