Average Ranking
Excellent
8.5/10
on 9 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.5/10
on 9 surveys
66% of customers would book Poiano Resort Hotel again
All very good until on check-out I was overcharged for a a Dinner that we did not have. Wonder how many people would have noticed the error (that the receptionist quickly amended)and inadvertently just paid....?
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In diesem 4 Sternehotel stimmt nur der Preis, sonst hat diese Anlage einen Anspruch auf 2 - 3 Sterne.
Ich würde nie wieder in diesem Haus einen Urlaub verbringen.
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Séjour en Août 2009
Globalement, l'hotel ne vaut pas ses 4 étoiles. Les chambres sont grandes et confortables mais la clim qui ne peut être réglée est trop bruyante. Pour l'arrêter, il faut ouvrir la baie vitrée et dès lors supporter la sono toujours au maximum de la piscine (10h du mat à minuit ) !! avec de jeunes enfants, difficile d'être au calme! Cependant, la piscine est tout de même l'attraction de l'hôtel : 50m et une dizaine de couloirs. Le parc aussi est agréable.
Le personnel est tout juste aimable. Attention, il faut être en pantalon pour aller diner alors qu'il fait 35°C à l'ombre ....mais bon, il faut croire que l'on peut être snob et apprécier la sono débile de la piscine.
Garda, petite ville la plus proche, au bord du Lac rassemble tous les clichés de la station balnéaire bondée au mois d'août !
Pour résumer, pour ceux qui recherchent la tranquilité et non la foule, le repos et non le bruit, le charme italien et non l'industrie touristique mieux vaut oublier cet hôtel qui est vraiment surfait.
Désolés mais nous arrivions d'un petit 2 étoiles familial et super sympa sur les bords du Lac de Côme et nous débarquons dans une usine à touristes....
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Tres bel hotel, propre et cadre superbe, la seule reserve est liee au fait que le personnel du desk et du bar en sont pas tres souriantes, à part ça tres bien, c est un hotel ou nous reviendrons peut etre.
les chambres pour les enfants etaient tres bien, nous aurions voulu etre plus proche de leur chambre.
la carte du retaurant est un peu sommaire et la salade Caprese avec des tomates pas mûres nous a un peu gâché la soiree.... dommage, en revanche le buffet du petit dejeuner est superbe, BRAVO pour ça ! ;-)
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