Average Ranking
Wonderful
9.4/10
on 23 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9.4/10
on 23 surveys
86% of customers would book Relais Firenze Stibbert again
Es una muy buena opción de hospedaje excelente a buen precio. Hay que tener ojo sí con la dirección. La forma de numerar las casas en esta calle es medio desordenado. El check-in es hasta las 15:30. Pero todo lo demás es impecable. Partiendo por la pieza, ubicación, servicio, todo. Muy recomendable!
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Je voudrais indiquer que nous avons apprécié la gentillesse du personnel. Nous sommes arrivés plus tôt que prévu. Nous étions très fatigués dû au décalage horaire et il nous ont offert une autre chambre presque immédiatement pour nous accomoder.
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Originally booked an apartment, but it became unavailable because of water issues due to extensive recent rains. The staff was very, very responsive and promptly rebooked us within several minutes in another local hotel for the first night. They then also picked up our luggage from the temporary hotel and brought in to the Relais so that we could go directly into Florence in the morning. Very customer focused. Definitely would return here in the future.
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Il s'agit de chambres d'hôtes dans une maison ancienne sur trois étages, avec des portes en bois à travers lesquelles on entend tout ce qui se passe. Insonorisation nulle par conséquent. Les chambres à deux lits sont microscopiques, et l'une d'elles est située entre la buanderie et la cuisine transformée en bureau, à l'étage inférieur où a lieu le petit déjeuner, dans une petite salle borgne. Cette chambre, qui permet tout juste de marcher autour du lit nous a été dévolue et nous avons refusé. Nous avons alors obtenu une autre chambre plus vaste, mais prévue pour trois personnes. Le petit déjeuner décrit comme copieux, est limité au minimum habituel. Le chauffeur de l'hôtel est en réalité la femme de ménage qui prend la petite voiture de la famille. A noter que la famille n'est pas présente sur place la nuit, dès 19 heures et jusqu'à 07h30. Le WE le petit déjeuner n'est possible qu'à partir de 08h30. Quant à la salle de conférence elle ne correspond probablement qu'à la minuscule salle à manger transformée pour l'occasion. Sinon, la famille est très aimable et renseigne volontiers les voyageurs. L'hôtel est situé loin de centre, au nord de la ville: cela nécessite un bus dont l'arrêt est proche puis une marche à pied. Selon moi cet hôtel n'est vraiment pas adapté aux hommes d'affaires. Il peut en revanche convenir à des jeunes, se contentant de conditions simples et d'un espace très réduit. L'unique avantage est que ce quartier est très calme. On y dort bien à condition que les voisins de chambre ne soient pas bruyants...
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Il personale è estremamente gentile e disponibile. Sono stata contenta di averlo scoperto e ci tornerei senza alcun dubbio.
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Eccellente struttura scoperta grazie ad un interessante offerta dei gestori.
Gestione familiare a volte forse un po' invadente,ma schietta e sincera come tutta la Toscana. Ottima la colazione con un adeguata attenzione al biologico. Buonissimi i dolci fatti in casa. Personale cordiale e attento
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