Average Ranking
Pleasant
6.3/10
on 64 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Pleasant
6.3/10
on 64 surveys
51% of customers would book Residence La Nuova Arca again
Das Hotel war für uns schwer zu finden, vielleicht wäre eine bessere Ausschilderung angebracht.
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Sarebbero molto gradite delle indicazioni migliori per arrivarci. Qualche tabella segnaletica che faciliti l'arrivo non costa molto!
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Forse avrei preferito una descrizione più puntuale della collocazione dell'albergo.
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Non è stato immediato trovare il Residence. Alle 6,30 non ho potuto restituire la chiave della camera perché non c'era nessuno alla reception.
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Chiara difficoltà per individuare la strada, assenza di segnaletica,
assenza di numero di telefono, se non dopo la prenotazione con credenziali carta di credito. Nessun servizio di sera e di notte, più che struttura alberghiera, degna di tale nome o affitta-camere e' a mio avviso, da paragonare, ad un vecchio istituto religioso, anni '60, disabitato.
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Das Hotel konnte nur mit Hilfe der Polizei nach längerem Suchen gefunden werden. Selbst Taxifahrer kannten es nicht, da von der Straßenseite aus nirgendwo eine Beschilderung angebracht ist.
Das Hotel war am Samstagnachmittag verschlossen und ohne Personal. Nur mit Mühe gelang es über Telefon jemanden zu erreichen, der unsere gebuchten Zimmer zugänglich machte.
Schade, das Hotel ist an sich gut. Aber durch diese beanstandeten Punkte ist es zumindest für ausländische Gäste völlig indiskutabel.
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Il personale alla reception era molto ma molto, scortese intendo la signora. Penso che l'anno prossimo x la fiera troverò un'altra sistemazione!
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Beim Einchecken um ca.16 Uhr klingelten wir mehrfach. Es war geschlossen, niemand war zu sehen. Wir fragten im kommunalen Gebäude,das dort auch untergebracht ist, mehrfach verschiedene Leute, die uns sagten, wir hätten schon an der richtigen Stelle geklingelt. Erst nach einer halben Stunde kam eine Frau, die die Rezeption öffnete.
1. Es kann nicht sein, dass zu einer normalen Uhrzeit niemand erscheint, obwohl wir vorgemerkt waren.
2. Im Internetportal war klimatisiert angegeben, aber wir erhielten die Fernbedienung für die Klimaanlage nicht. So schwitzten wir . Wir waren im 5.Stock, dem obersten Stock untergebracht. Daneben war die Autobahn. Der Weg zur Herberge ist mit dem Auto kein Problem, aber zu Fuß haben wir Sicherheitsbedenken. Bis zur Hauptstraße führt eine dunkle unbewohnte Straße ca. 1,3 km lang. Abends ist das nicht angenehm.
Insgesamt betrachtet war der Aufenthalt nicht gut. Es war extrem heiß im Zimmer, der Lärm der Autobahn war unerträglich und wurde auch in der Nacht nicht weniger. Das Personal war nicht da beim Einchecken.
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E' la seconda volta in pochissimo tempo che rimango deluso.
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I servizi , in generale, sono insufficienti: manca il telefono in camera e la televisione ha una pessima ricezione.
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