Average Ranking
Wonderful
9.2/10
on 26 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9.2/10
on 26 surveys
80% of customers would book Residenza D'Epoca Puccini again
Manca una personalizzazione delle stanze; il palazzo è interessante ma le stanze sono completamente disadorne e tristi. Il personale è moto disponibile anche se poco presente.
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Only disadvantage is that there is no breakfast but even that is not that big a problem while the residence is in the city center of pistoia were breakfast is nearby at every bar you enter.
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Had to wait to 2.00 pm to check in.
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Management hotel not communicative and not bothered. Not so close to railway station, many others far closer and more appropriate. Lack of staff quite frightening especially when other guests banging doors and shouting through the night, I recommend stay elsewhere.
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Un appunto: il collegamento dell'aria condizionata con l'uso del pass per cui, chiudendo la camera, ho notato che si spegne il condizionatore. Per tutto il resto, l'accoglienza della signora e dei figli è stata gentilissima e piacevolissima, la stanza n.202 assegnata molto bella, elegante e raffinata nell'arredamento. Ci siamo trovati molto bene e speriamo di ripetere l'esperienza. Cordiali saluti, Anna e Vittorio Colombi.
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Il est regrettable que l'hôtel ne dispose pas de service petit déjeuner.
C'est le seul véritable point noir avec les difficultés de parking.
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A David e a me è piaciuto moltissimo il nostro soggiorno alla residenza d'Epoca Puccini. Pero' siamo rimasti un po' delusi perche' abbiamo dovuto andare in un bar per colazione (benche' il bar era servito da un buon personale, eccetto l'ultimo)
Ed abbiamo sentito la mancanza del mitico giardino.
Questo dettaglio e' stato il punto pricipale che ci ha fatto decidere di prenotare. Ma il personale della residenza è eccezionalmente condotto dalla signora Gloria e famiglia e tutto si puo' perdonare. In tempi futuri si spera che tutti i lavori siano terminati per gustare il soggiorno nella sua pienezza.
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The location of the hotel is great and whilst central it was quiet. Our room in the old part was simple but lovely though the air conditioning and fridge were noisy. The staff couldn't have been more helpful. Very important to have specific directions or a detailed street map of Pistoia before you get there. It was difficult to find initially and parking somewhere temporarily wasn't easy.
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Einziger Negativpunkt ist die Hellhörigkeit der Zimmer.
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Ottima cucina, ambiente e natura fantastica, i cervi che arrivano nel parco dell' hotel al mattino presto!
Aspetto negativo: le campane della chiesa.
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Wir waren von dem Palazzo und der Hilfeleistungen des Personals sehr begeistert. Man darf sich aber kein Hotel erwarten mit Lobby, Bar etc. Es ist eine Residenz in einem Teil des Palazzos.
Nachteil derzeit: Zum Frühstücken muss man in ein Lokal in der Nähe gehen. Es wird noch ein anderer Teil des Palazzos renoviert, wenn dies fertig ist, wird es angeblich auch eine Küche und damit Frühstück geben.
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Das Hotel war mit Auto schlecht erreichbar!
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