Average Ranking
Good
7/10
on 32 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7/10
on 32 surveys
53% of customers would book Scheppers Hotel again
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The only bad thing was the shower accommodation. The staff was very friendly.
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Hallo liebes team.
Leider waren wir sehr enttäuscht. Von außen sah das Hotel ja noch OK aus. Aber alle begann auf der Anfahrt. Die Straße ist derart kaputt, dass mein Pkw aufsetzte.
Die unfreundliche Begrüßung und später auch die Verabschiedung habe ich so in Italien noch nie erlebt. Das Zimmer war ungepflegt sehr bescheiden gestrichen und im Bad hat der Fußboden geklebt. Normalerweise wären wir nicht geblieben, allerdings waren keine anderen Hotels durch die Papsseeligsprechung frei. Das Frühstück war derart schlecht, dass wir unsere eigenen Brötchen mitbrachten. Alles in Allem - Eine Katastrophe.
Leider müssen wir so direkt sein.
Susanne und Jürgen Becker
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Personale scortese e impreparato: la reception mi ha accreditato i soldi dalla carta senza chiedermi nulla e quando sono andato a pagare oltre ad avere questa pessima sorpresa mi e' stato detto che chi ha effettuato l'operazione ha sbagliato e di conseguenza non si riusciva ad emettere la fattura, ma mi hanno assicurato che il giorno dopo me l'avrebbero spedita per posta e anticipata via mail. L'unica spiegazione che mi hanno dato e' stata che in passato qualcuno e' scappato senza pagare.
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Il mio soggiorno presso l'Hotel Scheppers e' stato soddisfacente. La struttura andrebbe forse rinnovata in alcune camere che sono un po' vetuste (servizi in particolare).
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Le uniche due note stonate sono lo stato di abbandono della zona circostante e la lentezza dei mezzi pubblici.
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Per quanto riguarda la pulizia delle camere lascia molto a desiderare, la prima colazione è di scarsa qualità.
Non lo definirei un hotel a tre stelle, dato che in altri della stessa categoria ho trovato pulizia ed efficienza di livello superiore.
Non lo consiglio.
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Le immagini su internet non sono per nulla paragonabili all'hotel se così lo possiamo chiamare! Puzza di ospedale nel corridoio, colazione scadente con prodotti pessimi , pavimenti sporchi, i muri tutti rotti con pittura sul pavimento, le lenzuola del letto non si capiva in che verso erano state messe. Insomma è stata un'esperienza bruttissima! E ci sono dovuta restare pure due giorni perché non sapevamo dove andare. E poi per il prezzo che abbiamo pagato l'hotel non merita affatto. Tre giorni e due notti a 150 euro per stare nello squallore più assoluto. Non lo consiglio affatto!
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