Average Ranking
Very good
8.4/10
on 6 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.4/10
on 6 surveys
66% of customers would book Sorrento Apartments again
The hotel is in an excellent location, good value for money and has pleasant rooms.
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The staff was amazing. They were friendly, efficient and helpful. We stayed 8 nights and enjoyed our time with the staff. Our only problem was the room smelled of cigarette smoke when we checked in and the room was said to be an apartment, but the cooking facilities were very limited. We did have the smallest room and if we stayed again would ask for a larger room with a view. All in all the staff more then made up for the small inconviences. They went out of their way to be helpful and make us feel welcome at all times.
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The photos on the website are from the reception not from the rooms.
I stayed in a very small room. The bed was very uncomfortable and had some slope. I could fall down when I was sleeping.
The room was never cleaned after my check-in. There was no towel, soap and shampoo in the bathroom.
There was no shower cabin in the bathroom and the bathroom was not bigger than 1,5 meter square. There was a shower-like faucet in one corner and every time I tried to turn around under the shower, I touched the closet. That was very unpleasant.
Moreover, washbasin was leaking. When I was washing my hands, I also washed my feet.
It was a very very bad experience for me.
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Photos en ligne sans rapport avec l'appartement loué donc trompeur. Gros point négatif : mobilier vraiment affreux et déco inexistante, même pas de lampes de chevet (éclairage plafonnier très violent). Bien équipé, fonctionnel mais ne donne pas envie d'y rester (trop froid, clinique). Points positifs : très propre, très bien situé et loueurs très sympathiques, prix corrects.
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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