Average Ranking
Very good
8.1/10
on 117 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.1/10
on 117 surveys
64% of customers would book Vatican Holiday again
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Personale inesistente. Pulizia mai fatta né prima dell'ingresso né durante il soggiorno. Box doccia rotto e sporco di sangue. Copriletto macchiato. Stanza troppo piccola e senza armadio. Due asciugamani da viso l'unica biancheria fornita. Solo su richiesta due asciugamani da doccia per tutta la durata del soggiorno. Frigorifero non funzionante. Moquette sporca. Richiesta di tassa di soggiorno superiore al dovuto (18€ anzi che 12€), ovviamente corrisposta in giusta misura. Tutto non corrispondente a quanto visto e letto nel sito del b&b. Unica nota positiva la posizione.
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We did complain about this B & B. No restaurant and bar. The fridge didn't work - the final room (last four days). Management never contacted us directly - 'doesn't speak English'.
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Struttura assolutamente da cancellare, la peggiore della mia vita (e di alberghi ne ho visti centinaia!) Nessuno ci ha avvertito dell'indisponibilità delle camere per overbooking, nonostante la prenotazione di una camera fosse garantita da carta di credito ed l'altra prepagata ed avessero a disposizione il mio indirizzo email e numero di cellulare. All'arrivo non ci hanno fatto nemmeno salire e ci hanno fatto aspettare in strada 5 minuti, prima di dirci che le camere non erano disponibili e che ci avevano prenotato delle stanze in un residence vicino. Dato che io sono temporaneamente disabile per un grave infortunio a un ginocchio e non posso camminare, mi sono sincerato, prima di avviarci a piedi verso il residence, che non ci fosse molto da camminare. L'addetta mi rassicurava che era vicinissimo e ci siamo avviati a piedi. Mi ha fatto fare quasi un chilometro a piedi con le stampelle, il giorno dopo avevo il ginocchio gonfio come un pallone da pallacanestro!
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Non siamo riuscite a far funzionare la TV. Gentilissima la giovane tunisina del mattino che ci ha portato la colazione e regalato cortesia e piacevole conversazione, grazie.
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Quando torneremo a Roma sicuramente chiameremo per soggiornare lì e rifare colazione al bar.Grazie
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L’hôtel est un peu loin du métro et il faut compter 10 min de marche pour aller au Vatican.
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Le petit déjeuner pris au bar à coté de la chambre est très moyen.
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Bastante bien, està bien conectado con metro pero todo està cerca caminando.
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