Average Ranking
Good
7.9/10
on 62 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.9/10
on 62 surveys
70% of customers would book Venezia Residence again
Un accueil très agréable du monsieur qui nous attendait à l'arrivée, il a été non seulement chaleureux mais aussi extrèmement serviable. Gardez le bien!
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La salle de bains est vraiment toute petite et le débit d'eau chaude est ridicule. Il n'y pas d'étagère dans les armoires, pas même une chaise (sauf des bancs).
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Sostanzialmente soddisfacente il servizio offerto, soprattutto perché organizzato all'ultimo momento! Unica importante pecca, il riscaldamento della stanza, purtroppo fastidiosamente basso (sotto i 18 gradi), considerata anche la temperatura esterna che fa desiderare un caldo rifugio dopo la giornata di camminata per la città!
Cordiali Saluti.
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E' un residence non un albergo, nei bagni c'è troppa puzza.
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L'endroit est charmant, l'intérieur conforme a nos attentes, le personnel très à l'écoute, le tout proche de la place San Marco par le vaporetto, le seul petit problème est d'arriver jusqu'à la résidence hôtel qui n'est pas du tout renseigné, arrivé à Riva di Basio, par vaporetto, il faut prendre les petites rues jusqu'a une petite place où il y a une petite supérette, les commercants sont charmants dailleurs, après la petite supérette, il faut passer sous un petit tunnel et c'est au fond a gauche. Si vous ne trouvez pas n'hésitez pas à appeler Initalia qui se feront un plaisir de vous guider.
Nous avons séjourné 2 nuits mais vraiment inoubliable!!!!
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Trouver le logement relève d'un mauvais cauchemar. Le système proposé de téléphoner 2 jours avant pour connaître l'adresse réelle (et non celle indiquée sur le site puisque s'agissant d'un bureau de 14 logements !!!!) est bien loin de méthodes hotelières dignes de ce nom.
Quant à l'appartement : le ménage a été fait (bien fait) mais tout est de bric et de broc, les deux pièces annoncées sont en réalité une pièce et une mezzanine.
La vaisselle : nous sommes en Italie et on pourrait imaginer trouver un égouttoir pour les pâtes. L'eau chaude arrive en si petit débit. Le WC n' a plus d'abattant, les prises électriques ne fonctionnent pas toutes, le plâtre s'effrite. Adresse à éviter de toute urgence...
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