Commentaires Hotel Roma - Cassano Magnago

The hotel was not air conditioned and the room was hot. I had to use the room fan and open the windows to get some air. I could not sleep well. I was startled by a bird that flew into my room as I was dozing off. I watched it, a bit frightened by it flying furiously around the fan. I was trying to figure out how I could get it out of my room when it hit the fan and dropped onto the twin bed beside me. I turned on the light to examine it and discovered it was a bat. That scared me. Six years ago, because bat was found in my house, the health department made my sick husband, my 1 year old grandson, and me have the rabies shots for fear that the bat may have bitten us during the night. I looked at the bat, and it was dead, so I coved it with a piece of tissue, and tried to go to sleep . I eventually fell asleep but woke up 2 hours later as I had to catch a plane . I looked for the baaat and it was not on the bed. I realized it was not dead and must be s ome where in the room. I was afraid to get off the bed. Then I looled around and found it under a piece of paper on the bed stand between the 2 beds. It move when I poked it. I called the operator who was the room clerk and he came running up to my room. He put a towel over the bat and threw it out the window. He apologized profusely. I then hurried to leave . I arrived at the airport at 8:25 and it was too late for me to get on my flight to Munich. I had to spend the whole day and night in a seat in the airport as I did not have the money to leave and go to a hotel that night. I was put on a flight the next morning. It was not a good experience. It was no one's fault that a bat got into my room. I can only blame it on the fact that I never inquired about the hotel offering air conditioning. I am used to having air conditioning at every hotel. I'm sorry to have to report such a bad experience. I thought the clerk who also must be the owner was very hospitable. It is just that I didn't expect a 3 star hotel to be quite that bad.

Don't be put off by the photo of the outside! The inside of the hotel is much nicer and the room given that I only paid 50 Euros per night was great. The breakfast has a nice selection of pastries, bread, fruit juice, tea and coffee. I went down one morning and was presented with a freshly baked chocolate coissant and a fresh cup of cappacino which set me up for the day.

Lake Como is only a 45 minute drive away and I'd definitely recommend spending a day there enjoying the sights. Enjoy.

I was greeted in the evening by the owner. He had stayed up an extra hour to accommodate my late arrival from London. He was friendly throughout my stay. Further, when he noticed I didn't enjoy strong coffees he made me a special cappuccino; presented with a chocolate cocoa powdered heart on top. Very sweet and much appreciated the morning after a night of dancing until the small hours!

I would definitely stay at Hotel Roma again.

The hotel is not a 3*** according to the site information.The general conditions and facilities of the building and rooms are poor.

Finally, the hotel is not near to the Malpensa Airport as also informed when we made reservations. We took almost one hour to get the Airport by car.