Average Ranking
Good
7.4/10
on 38 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.4/10
on 38 surveys
39% of customers would book Affittacamere Rollando again
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We enjoyed our stay at the B&B Rollando immensely! It was everything we dreamed of and more. We stayed in the first floor room and were situated above the main street of Vernazza. We really felt a part of the street and became a part of the neighborhood for our short stay. It was a fabulous room in a fabulous town. We loved it! The manager was excellent and very helpful!
Thank you for making our trip to Italy even more exceptional!
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The breakfast was terrible. No receipt for the payment. The room was not ready. No-one was there to meet me when I arrived. This is not a hotel, just a very simple room in a house. Noise from trains all night.
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Vary hard to get to the room with luggage.
the electricity fuse disconnected every time we used electric appliance.
the continental breakfast was not warm.
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J'ai été très choquée par l'attitude des gens qui louent ces chambres. Ils ne voulaient chauffer les deux chambres que quelques heures l'après-midi sous prétexte que c'est la coutume dans la région, et il a fallu se battre pour obtenir qu'ils chauffent un tout petit peu. Ce qui s'appelle 'petit-déjeuner' était déplorable (=restaurant et bar?). Ils ont en outre été très désagréables lorsque nous avons protesté. A ne recommander à quiconque à aucun prix !
Les restaurants à l'extérieur sont très bien et l'ambiance extérieure aussi.
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There was no heating in the room, and we arrived on a relatively cold and humid day. We had to pay cash for the room at arrival and the contactperson left immediately. We called back, but she was not willing to do anything about the heating.
"Breakfast is included" is an exaggeration! In the room there was some coffee, tea and some biscuits for self-service, but far away from a breakfast, even from a continental breakfast.
Best regards
Irene Bergsnev
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Room was very spacious and clean, had a mini fridge and there was coffee, tea, and packaged pastries for breakfast. Wasn't as noisy as I thought it was going to be, but it was cool when we were there. So, we slept with the windows closed.
Only thing that was really frustrating about the place was that there was very little hot water for showers. Only about 3 minutes of hot water and then it was ice cold. I ended up washing my hair in the sink once. Also, one evening we came back to the room after being out all day and found our door wide open. We left it locked. Not sure why someone went in there and then did not bother to close it and lock it. The room had not been cleaned. Everything was the same as we had left it.
Overall not a bad place, just had some quirks to it.
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It would have helped if we were told by the greeter that we needed to switch on the hot water heater. I would imagine that the room is an oven in the summer as it was quite warm the October night we were there. We loved Vernazza and found the room to be well located for the town
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Beaucoup trop cher pour une très médiocre chambre à payer en liquide!
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This is not a hotel but more of a bed sitter. Close to the station and too much train noise.
The facilities were very average with some lights not working, a refidgerator that was too small and inefficient. Breakfast was poor and preferred to eat in the outside cafe.
I couldn't recommend this place but it served its purpose for the time we had.
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The room was very small and a short distance from a noisy train station that had traffic most of the night.
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This is a room, not a hotel. The primary concern we had is that when we arrived the door was locked. We finally tracked down the cleaning person a 1/2 block away through the assistance of the next door shopkeeper. She said this happens on a daily basis. They are imposing on their neighbors by not having a functional check-in system. A simple solution is to have a person at the door to meet guests at specified times of the day. I will not recommend this establishment unless this problem is rectified.
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This is not a hotel, this is a small room with some kitchen amenities and a bathroom. It is very basic but clean.
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Abbiamo voluto la stanza con solo eccezioni minori. Non c'era nessuna carta igienica quando siamo arrivati. Emiliano ci diede un rotolo quando ho chiesto, ma occorreva un altro seguito poiché dovevamo rimanere 5 giorni. Non lo abbiamo mai visto nuovamente dopo la prima serata. C'era caduta improvvisa di intonaco dal soffitto e parete nella seconda camera da letto e non fogli aggiuntivi.
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