Reviews Hotel Excel Roma Ciampino - Marino
4 stelleAverage Ranking
Wonderful
9.1/10
on 79 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9.1/10
on 79 surveys
84% of customers would book Hotel Excel Roma Ciampino again
details
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L'assenza del frigo in stanza non è accettabile in un 4 stelle. Per due volte la stanza non è stata rifatta per il numero di ospiti (tripla, e non doppia).
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Tea/coffee facilities should be installed in the rooms and not have to be requested. Air conditioning needs improvement along with operating instuctions for same
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La camera è ampia, ma la pulizia e la manutenzione ordinaria lascia molto a desiderare. Ci hanno fornito un'abbondante e buona colazione a sacco. La posizione per chi deve partire da Ciampino è buona, ma nonostante solo 6 km di distanza c'è traffico quindi per stare tranquilli bisogna calcolare mezz'ora per arrivare in aeroporto (noi ci siamo imbarcati all'ultimo minuto!).
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Good hotel to stay if you have just arrived to Rome (Ciampino) and it is no more possible to get to Rome at that evening - just find the bus taking to the hotel. Every day they have free shuttle buses to get back to the airport, for further bus to Rome.
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Our room was extremely small, certainly not the size for a 4star hotel. The bar did not work in the morning and there was almost no wifi signal in the room.
If it wasn`t for the very helpful young man at the front desk it would be a total disappointment.
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