Average Ranking
Good
7.6/10
on 51 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.6/10
on 51 surveys
50% of customers would book Grand Hotel Hermitage again
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La stanza singola era grande ed accogliente, ma:
- Lenzuola e coperte singole per un letto a una piazza e mezza
- Il water era tappato, e si riempiva di acqua (ed altro!) allo scarico
-Gli addetti alla pulizia toglievano cose (saponette ecc.) senza sostituirle. Buttavano anche cose mie lasciate nel bagno.
- Molto rumore dalle altre stanze.
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Colazione non in linea con le stelle.
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Ottimo lo consiglio.
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Ci hanno dato una sistemazione all'ultimo piano, in una specia di stanza allungata per dare il senso di due stanze. Nel frigo bar vi erano formiche, il bagno sporco e mal odorante, la camera è attaccata all'impianto ascensore con conseguenti rumori continui per tutta la notte, un inferno non lo consiglio a nessuno.
L'unica nota positiva è la colazione niente male e molto ricca, comunque priva di personale.
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This hotel was the worst hotel I have ever stayed. Luckily we met police car while we were wandering with our car and the police guided us the way to this hotel. Room was like abandoned place (very dirty, every facility was not maintained properly, cleaning quality was bad etc. etc.) We could not sleep at all worrying some insects would bite our body and because the room was cold. Hotel staff were extremely unkind. This hotel is shown as a 4 star hotel but it doesn't deserve 4stars.
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Camera singola piccolissima, frigo in camera non funzionante.
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Personale scortese e incompetente hotel che sicuramente ha visto tempi migliri.
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Hotel molto tranquillo, in zona residenziale piacevole, ma poco servita. Camera molto piccola, bagno con porta a soffietto; doccia aperta. Tenda alla finestra sporca. L'hotel non è dotato di garage nè di parcheggio.
Colazione a buffet ricca. Personale gentile, ma appena sufficiente nel numero. Nel complesso un buon hotel con un prezzo adeguato alla struttura e al servizio (80€ per camera doppia a notte). Molto adatto per turisti dotati di possibilità di spostamento autonomo. Mi sono trovato bene, ma quattro stelle sono un'esagerazione inspiegabile.
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Nous avons trouvé des fourmis sur les lits et salle de bain et avons trouvé des cafards dans les toilettes de l' hotel, au petit-déjeuner à coter du toaster à pain était rempli de poussière et très sale.
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