Average Ranking
Good
7.3/10
on 28 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.3/10
on 28 surveys
57% of customers would book Grand Hotel Stella Maris again
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Sul sito erano indicati servizi compresi nel prezzo, ma all'arrivo il personale della reception inizialmente li disconosceva, solo dopo mia insistenza hanno cambiato idea.
In più era pessima la spa
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Veramente deludente il cibo, la camera e il rapporto qualità/ prezzo.
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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Overall satisfaction |
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n.a. | 2 | 4 | 6 | 8 | 10 | |
Cleanliness of the Rooms | ||||||
Room Comforts and Facilities | ||||||
Quality and services of the Hotel | ||||||
Staff Assistance | ||||||
Restaurant and bar | ||||||
Connections to the City | ||||||
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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Accuracy of the website description | ||||||
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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Le camere non hanno un sistema di condizionamento efficiente.
Alcune risorse umane della reception non hanno una formazione adeguata al loro ruolo.
Il ristorante propone un menù con un ottimo rapporto prezzo/qualità.
Strategica la vicinanza all'uscita dell'autostrada.
Molto pulita la camera, anche se con arredi spartani.
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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Quality and services of the Hotel | ||||||
Staff Assistance | ||||||
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Accuracy of the website description | ||||||
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Overall satisfaction |
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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La stanza da bagno, pur essendo pulita ed arredata convenientemente, ha un box doccia troppo piccolo ed é evidentemente sproporzionato.
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In respect of my comment on the quality of restaurant and bar this is in respect only of the breakfast which is provided free of charge. It is of poor quality and offers only a very limited range of food - I would much rather pay for a better quality product.
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