Average Ranking
Good
7.7/10
on 29 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.7/10
on 29 surveys
72% of customers would book Hotel Arcobaleno again
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Location favolosa, personale di squisita gentilezza e disponibilità.
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Ottima l'assistenza del personale dell'hotel; veramente pessima l'assistenza del personale dei servizi dati in gestione (es. piscina interna), assolutamente privi di professionalità ed educazione.
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Gli arredi e le strutture sono decisamente attempati che necessiterebbero di ammodernamenti e ristrutturazioni, e la piscina esterna e' inutilizzabile.
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Nous n'avons pas pu utilisés la piscine qui était en travaux pendant notre séjour.
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We had some problems with our car, and the staff was very helpfull!!!
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Variare le vivande nel menù del pranzo con più pesce fresco, in quanto zona marina.
Grazie
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Das Angebot im Restaurant (Auswahl) ist serh gering.
Fragen unten: Ich hatte, vom Standort aus einige Km entfernt, Arbeiten durchzuführen.
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ENVIRONNEMENT TRES MAUVAIS, UNE SORTE DE BIDON VILLE A COTE DE L'HOTEL, NUISSANCE SONORE TOUTE LES NUITS
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Frühstück sehr schlecht
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Interesting decor. The local beach was very disappointing.
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Nous regrettons que dans un hotel 4 étoiles personne ne parle le français.
Pour le restaurant, il n'existe pas de Carte de vins et d'eaux avec tarif, d'ou une imposition d'un vin de marque (10 euros sur la facture) , nous avons pris par la suite de l'eau naturelle en bouteille. Nous avons constaté au fil des jours qu'ils servaient du vin en carafe.
Pour les repas , ils nous conseillaient des plats alors que nous en préférions d'autre (manque de compréhension avec le serveur, abdiquation de notre part pour ne pas faire trainer le service).
Surprise sur la note, nous avons constaté un supplément concernant le 11/05/2009 indiquant CENA=33 euros
Ils n"ont rien pû nous expliquer en françcais sur la signification de CENA, pouvez nous dire ce que cela signifie?
Malgrés tous ces petits problèmes le sejour fut agréable car la région est belle.
D'avance merci.
Salutaions distinguées.
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Unico problema, il mancato funzionamento della piscina e della sauna, che dovrebbero essere sempre utilizzabili dai clienti,in caso contrario si dovrebbe specificare sul sito i periodi di chiusura di queste strutture.
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Die Beschreibung der Anfahrt von Norden ist für Anreisende ohne Ortskenntnisse ungenügend.
Die Ausschilderung ist ungenügend, die Strasse SS18 ist vor Ort nur schlecht zu finden, da müßten noch andere Hinweise gegeben werden.
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Très bon hotel.
La seule chose qui ne correspond pas au descriptif est la piscine. En effet, bien qu'elle soit intégrée dans les locaux de l'hotel, c'est en fait la piscine de la localité.
Bonnets de bain obligatoire. Nous n'en avions pas, donc pas de baignade.
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