Average Ranking
Good
7.6/10
on 25 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.6/10
on 25 surveys
76% of customers would book Hotel delle Muse again
Mancanza di un parcheggio dedicato ai clienti dell' hotel
per cui si è costretti a cercare un garage non convenzionato
quindi molto caro
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Sono rimasta molto delusa da questo albergo, in futuro non soggiornerò più in questa struttura. Appena arrivata mi sono accorta che la mia stanza era piena di polvere, di mia iniziativa ho deciso di spolverare l'intera camera e di consegnare alla reception gli stracci sporchissimi.
Mi hanno immediatamente mandato una cameriera, alla quale io avevo chiesto solo di pulire il bagno e lavare a terra...ritornata in camera, ho notato che il bagno non era stato pulito (sulla doccia c'erano macchie di muffa) e il pavimento della stanza era comunque sporco. Premetto che sono una persona asmatica e ho rischiato di sentirmi male nel periodo che ho soggiornato lì.
Per fortuna ci sono stata pochissimo in camera.
L'unica nota positiva è l'eccellente colazione che servono al mattino.
Ritornerò a Roma, perchè è una città fantastica ma non soggiornerò più in questa struttura.
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Sono rimasto un po' turbato quando mi è stato detto di non lasciare oggetti di valore in camera ma di usare la cassaforte. Ho creduto che il personale non fosse stato selezionato con i necessari criteri di onestà e integrità morale. Ho cenato la sera al ristorante ma la pizza era pessima.
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Una mattina sono uscito dalla camera lasciando la mia compagna ancora a letto. Al mio rientro dopo circa trenta minuti, non sono riuscito ad aprire la porta della camera, perchè si era bloccata.
La mia compagna è rimasta chiusa in camera per almeno un ora !!!!
Parlando con il personale, ho potuto accertarmi che l'evento non è stato unico, le porte sono per la maggior parte difettose !!!
Spero che il mio commento vi sia di aiuto .
Grazie
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