Reviews Hotel Smeraldo - Sirmione

3 stelle
Via XXV Aprile 25, 25019 Sirmione (Brescia) Map
Prices from € 88
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Hotel Smeraldo

Average Ranking

Very good

8.2/10

on 50 surveys

66% of customers would book Hotel Smeraldo again

Average Rating

  • Cleanliness of the Rooms
    8.6
  • Room Comforts and Facilities
    8.1
  • Quality and services of the Hotel
    7.7
  • Staff Assistance
    7.8
  • Restaurant and bar
    7.4
  • Connections to the City
    9
  • Surrounding Area
    9.4
  • Accuracy of the website description
    8.1
  • Value for money
    7.8
  • Overall satisfaction
    8.1

Average Ranking

Very good

8.2/10

on 50 surveys

66% of customers would book Hotel Smeraldo again

Giuseppe
Italy Country
September 2015
Couple more than 35 years old
4.4/10

La prima volta ho soggiornato con mia moglie per un weekend circa tre mesi fa' e ci siamo trovati bene quindi abbiamo deciso di ritornarci ma decisamente siamo stati molto delusi riguardo alle pulizie della stanza in quanto, al rientro verso le 23.30, abbiamo avuto la sorpresa di trovare parecchie formiche e un forte odore di fognatura che proveniva dallo scarico della doccia. Ho provveduto immediatamente a far presente questo inaspettato disagio alla reception chiamando dal telefono in camera la quale pero' proponeva soltanto di mandare qualcuno con il disinfettante per formiche e suggerire di tappare lo scarico della doccia con un asciugamano bagnato senza nessuna premura di spostarci in altra camera.

Il giorno dopo provvedendo al ritiro dei documenti per il check-out non ci sono state scuse proporzionate al disagio trovatomi lamentandomi nuovamente in presenza di mia moglie per il fatto accaduto.

Stupito di tale situazione non credo di aver intenzione soggiornarvi ancora.

Would you return to this hotel?
No
4.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
September 2014
Couple less than 35 years old
4.6/10
Would you return to this hotel?
No
4.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Екатерина
Russia Country
August 2014
Traveller with friends
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Emidio
Switzerland Country
April 2014
Couple more than 35 years old
Excellent
8.6/10

Sopratutto il sevizio ristorante molto soddisfacente, il personale molto cordiale e premuroso e ottima organizzazione x i celiachi. Ci torneremo volentieri.

Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rainer
Germany Country
August 2013
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Milos
Serbia and Montenegro Country
August 2013
Couple less than 35 years old
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2013
Family with teenagers
Pleasant
6/10

Frühstücksbuffet war sehr enttäuschend! Für den Preis hatten wir schon sehr viel besseren Service! Zudem gab es nur 2 Stühle (Balkon) - in einem 3 Bettzimmer eindeutig einer zu wenig!

Would you return to this hotel?
No
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Bela
Romania Country
August 2012
Couple less than 35 years old
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Isabel
Germany Country
August 2012
Family with small children
5.2/10

Das Smeraldo ist ein Ableger von Hotel Paul wird sich aber nicht so gekümmert wie im Haupthaus , sperrliche Einrichtung und es fehlt an kontrollen der Reinigung , es muß nicht immer ein Gast reklamieren bis sich jemand die Arbeit der Reinigungskraft ansieht.

Would you return to this hotel?
No
5.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gianni
Italy Country
July 2012
Couple more than 35 years old
Wonderful
9/10

A cena manca un buffet di verdure.

Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2012
Couple more than 35 years old
Good
7.1/10

Der Seezugang ist leider etwas schwierig; im Hotel selber ist es leider immer wieder zu laut;

Would you return to this hotel?
No
Good
7.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fabio
Italy Country
May 2012
Family with small children
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2012
Traveller with friends
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
April 2012
Couple less than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Milena
Italy Country
April 2012
Family with small children
Pleasant
6.3/10

Abbiamo pagato camera vista lago ,ma in realtà non abbiamo dormito nella camera che effettivamente aveva il lago di fronte a pochi metri, separato solo da un giardinino come si vedeva nella foto.Ci hanno sistemato nel lato opposto, in una camera dove tra un ramo e un'altro di un grosso albero si vedevano in lontananza degli scorci del lago.

Pagamento alla recepsion pessimo abbiamo impiegato quasi un'ora

e scoperto che i 90 euro bloccati 48 ore prima dalla carta di credito ,venivano nuovamente richiesti ,per poi essere restituiti dopo 15 giorni. Non lo trovo molto giusto!

Would you return to this hotel?
Unsure
Pleasant
6.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
October 2011
Single business traveller
4.4/10
Would you return to this hotel?
Unsure
4.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jeanpierre
France Country
September 2011
Couple more than 35 years old
Excellent
8.6/10

Ni la télé, ni le wi-fi, avec le code pourtant , ne fonctionnaient.

Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesco
Italy Country
August 2011
Family with small children
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2011
Excellent
8.9/10

Am Rezeptionspult befindet sich ein Mikrofon über das man mit der Rezeptionistin, die sowohl für Hotel Semeraldo als auch für das Hotel Paül auf der anderen Straßenseite zuständig ist. Dies wirkt unpersönlich - funktioniert trotzdem gut.

Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2011
Couple less than 35 years old
5.4/10
Would you return to this hotel?
Yes
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Eugenie
France Country
June 2011
Group
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Silvano
Italy Country
May 2011
Family with teenagers
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fabio
Italy Country
April 2011
Couple more than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Claudio Maria
Italy Country
January 2011
Family with small children
4.9/10

Camera sporca, fredda perché riscaldamento al minimo e televisione non funzionante.

Would you return to this hotel?
No
4.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessio
Italy Country
August 2010
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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