Reviews Albergo Serena - Arcola

2 stelle
Via della Libertà 22, 19021 Cerri (La Spezia) Map
Prices from € 57
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Albergo Serena

Average Ranking

Very good

8.3/10

on 198 surveys

72% of customers would book Albergo Serena again

Average Rating

  • Cleanliness of the Rooms
    8.9
  • Room Comforts and Facilities
    8.1
  • Quality and services of the Hotel
    8
  • Staff Assistance
    8.5
  • Restaurant and bar
    6.7
  • Connections to the City
    6.9
  • Surrounding Area
    9.2
  • Accuracy of the website description
    8.6
  • Value for money
    8.8
  • Overall satisfaction
    8.5

Average Ranking

Very good

8.3/10

on 198 surveys

72% of customers would book Albergo Serena again

Filippo
France Country
May 2014
Traveller with friends
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Juan Eduardo
Argentina Country
October 2013
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesco
Italy Country
June 2013
Single business traveller
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fred
France Country
December 2012
Couple more than 35 years old
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fred
France Country
December 2012
Traveller with friends
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Laura
Italy Country
October 2012
Couple more than 35 years old
Good
7.7/10
Would you return to this hotel?
Yes
Good
7.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Kimberly
United States Country
October 2012
Single business traveller
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pasquale
Italy Country
October 2012
Couple more than 35 years old
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Franko
Germany Country
September 2012
Couple more than 35 years old
4.6/10
Would you return to this hotel?
Unsure
4.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jean-Pierre
France Country
August 2012
Couple more than 35 years old
Exceptional
10/10

Les personnes qui étaient présentes pour l'acceuil ou le le petit déjeuner ont été très sympathiques et serviables.

Je recommande cet établissement.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Noémie
France Country
July 2012
Couple less than 35 years old
Good
7.7/10
Would you return to this hotel?
Yes
Good
7.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Chiara
Italy Country
June 2012
Couple less than 35 years old
Wonderful
9.1/10
Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michel
France Country
June 2012
Couple more than 35 years old
Good
7.3/10
Would you return to this hotel?
Yes
Good
7.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Frank
Germany Country
May 2012
Couple more than 35 years old
Okay
5.6/10
Would you return to this hotel?
Unsure
Okay
5.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Damien
Italy Country
May 2012
Couple less than 35 years old
Wonderful
9.1/10
Would you return to this hotel?
Unsure
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pierre
France Country
April 2012
Traveller with friends
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
March 2012
Couple more than 35 years old
4/10

Están haciendo obras, estaría bien si retiraran los escombros y limpiaran el polvo que producen las mismas.2,5 euros por 1h de Wifi me parece excesivo. El mobiliario puede ser sencillo pero no debería estar semi-roto. Los productos del desayuno sin estar caducados, no son recientes.

Would you return to this hotel?
Unsure
4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giacomo
Italy Country
February 2012
Single business traveller
Exceptional
9.6/10

Molto soddisfatto per l'abbondante e varia colazione. Il personale è davvero disponibile, ho avuto dei problemi con la macchina e mi hanno dedicato molto tempo per aiutarmi a cercare un meccanico vicino e contattare qualcuno per la cena in quanto ero li per lavoro e non conoscevo la località. La mia camera era pulita e silenziosa, cosa molto importante per me, ovviamente il prezzo molto economico è stato importante nella mia scelta.

Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
Italy Country
February 2012
Single business traveller
Exceptional
10/10

Camera e bagno grandi e puliti. Mi hanno dato un letto matrimoniale malgrado avessi prenotato una singola, cosa che ho molto gradito. Personale gentile e disponibile. Buona, varia e abbondante la colazione. Albergo tranquillo, in zona defilata dal traffico, ma allo stesso tempo in 5 minuti raggiungi Lerici o le località circostanti. Insomma corrisponde esattamente alla descrizione. Se capiterà l'occasione ci tornerò con la famiglia.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Aguzza
Italy Country
February 2012
Single business traveller
Exceptional
10/10

Sono già stato qui altre volte e continuo a tornarci per lavoro perché le camere che ho provato sono sempre grandi, tranquille e pulite. La colazione è sana, abbondante e cosa più importante il prezzo è economico.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Kunze
Germany Country
January 2012
Couple more than 35 years old
Pleasant
6.6/10
Would you return to this hotel?
Yes
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Wilma
Italy Country
November 2011
Couple less than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Henri-claude
France Country
November 2011
Couple more than 35 years old
Good
7.8/10

Hôtel très agréable. Dommage que le petit déjeuner soit entièrement constitué de produits emballés insipides, alors que la boulangerie du village est à deux pas.

Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefano
Italy Country
October 2011
Family with small children
Good
7.1/10
Would you return to this hotel?
Unsure
Good
7.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefanie
Germany Country
October 2011
Family with small children
2.6/10
Would you return to this hotel?
No
2.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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