Average Ranking
Very good
8.2/10
on 32 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.2/10
on 32 surveys
46% of customers would book Hotel Palace again
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Ho mandato delle mail all'hotel per avere informazioni. NESSUNO mi ha mai risposto!
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Nos pusieron habitaciones tipo buhardilla. De haber sabido que la habitación era así, no habría ido. Teníamos tres habitaciones y todas eran iguales.
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Malheureusement le cinéma à côté de l'hôtel est très mal insonorisé et le son du film s'entendait tous les soirs jusqu'à tard dans ma chambre!
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En ce qui concerne l’hôtel et l’accueil je suis satisfaite d'autant plus que les réceptionnistes parlent le français.
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The room has not been renovated since decades. It was not possible to properly close the window. The door of the bathroom was also difficult to close and impossible to lock. The sound insulation between the rooms is very poor, I could hear the neighbour snoaring. A lot of noise came also from the bathrooms.
The breakfast was poor in choice and in quality. Moreover, the breakfast room was too small considering the number of guests.
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J'ai réservé du 19/03 au 22/03 pour 500 euros les trois nuits! (un tarif non remboursable par paiement anticipé à la réservation). Or je m'étais trompée de date. Pas de discussions, pas de remboursement. J'ai donc à nouveau réservé du 26 au 29/03: trois nuits pour plus de 200 euros. Différence énorme! On m'a expliqué que la semaine à 500 euros était un temps de festivités à Bologne ce qui expliquait cette énorme différence. Quand je suis arrivée à l'hotel on m'a donné une chambre débarras encombrée de meubles. Il a fallu que je râle vraiment pour qu'on m'en donne une autre plus correcte. J'ai expliqué qu'en fait ces 3 nuits me coûtaient plus de 700 euros. Aucune compréhension. Pas un geste commercial proposé par l’hôtel. En outre cet hôtel est vieux et surtout pas entretenu, il n'a de palace que le nom: propreté limite, moquettes sales et pourries, petit déjeuner minable méritant à peine une étoile. Personnel pour certains à peine aimables.
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La ducha nos hubiera gustado que fuera en la tina mismo pero colgante. Gracias por vuestra atención nos gustó y encantados de volver a su hotel o de recomendar a otras personas. Carlos Espinosa Calderón.
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Hotel troppo vecchio, rumoroso e a mio avviso non adeguato alla categoria 3 stelle.
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Un rapporto qualità prezzo difficilmente eguagliabile.
Consigliato a chi, al lusso inutile, preferisce la sostanza.
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Ho ricevuto - e pagato - una multa per mancato rispetto del divieto di circolazione in zona pedonale (entro cui si trova l'hotel), mentre l'albergo mi aveva assicurato telefonicamente che gli ospiti erano dispensati dal rispetto del divieto. Trovo la cosa scorretta e irritante.
Giannino Di Tommaso - L'Aquila
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Siamo purtroppo capitati nella parte non totalmente rinnovata.Il letto anche se rigido, deve essere confortevole, il nostro sembrava una pietra. In ogni caso un buon soggiorno.
Riccardo De Angelis
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