Reviews Hotel Ritz - Florence

4 stelle
Lugarno Della Zecca Vecchia 24, 50122 Florence Map
Prices from € 98
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Hotel Ritz

Average Ranking

Good

7.1/10

on 21 surveys

38% of customers would book Hotel Ritz again

Average Rating

  • Cleanliness of the Rooms
    6.6
  • Room Comforts and Facilities
    5.6
  • Quality and services of the Hotel
    6.1
  • Staff Assistance
    8.4
  • Restaurant and bar
    6.5
  • Connections to the City
    9.4
  • Surrounding Area
    9.2
  • Accuracy of the website description
    6
  • Value for money
    6.9
  • Overall satisfaction
    6.6

Average Ranking

Good

7.1/10

on 21 surveys

38% of customers would book Hotel Ritz again

Giuseppe
Italy Country
September 2012
Family with teenagers
5/10
Would you return to this hotel?
Unsure
5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gaelle
France Country
August 2012
Couple less than 35 years old
Good
7.4/10
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Domenico
Italy Country
September 2011
Family with teenagers
4.8/10
Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ulrich
Germany Country
July 2011
Couple more than 35 years old
Pleasant
6.4/10

Zimmer und Service eigentlich ok, aber das Bad in einem bedauernswerten Zustand, so dass wir gebeten wurden, ein Handtuch unter die Dusche zu legen, weil es sonst in die Empfangshalle tropft.

Would you return to this hotel?
Unsure
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Drazek
Poland Country
March 2011
Couple more than 35 years old
3.8/10

Old fashioned furniture, old and deteriorated equipment, it must have been a 4-stars in old times, now in my opinion it is less than 2**. It is the worst hotel I stayed during my trip to Italy

Would you return to this hotel?
No
3.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
David
Italy Country
January 2011
Couple more than 35 years old
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Risina
Italy Country
December 2010
Traveller with friends
Good
7.8/10
Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Joelle
France Country
November 2010
Group
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gwenael
France Country
November 2010
Traveller with friends
Pleasant
6.4/10

Je tiens à souligner la sympathie du personnel dans cet hôtel.

L’hôtel est plutôt vieillot, c'est certainement la raison pour laquelle il est en pleins travaux. Cet hôtel était idéalement placé pour notre participation au marathon!

Would you return to this hotel?
No
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Franco
Italy Country
October 2010
Couple more than 35 years old
4.7/10

Il miglior aspetto è rappresentato da un bel paesaggio che si vede dalle sue finestre sull'Arno. Il resto, a mio avviso, è appena, appena, regolare. Un fatto inconsueto (non mi è mai capitato prima in altri alberghi sia in Italia che all'estero che il responsabile volesse riscuotere in anticipo, (non appena arrivati) il corrispondente in moneta sonante di tutto il soggiorno. La TV, l'asciugacapelli e la presa elettrica non funzionavano. Cordialmente, Franco Luperi.

Would you return to this hotel?
No
4.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
D. Enrique
Spain Country
September 2010
4.9/10

El Hotel está viejo y descuidado y necesita una urgente rehabilitación. En especial, los cuartos de baño. Algunos enchufes estaban rotos y con los cables al aire y el papel de la pared despegado en algunos sitios.

No reune las condiciones para tener 4 estrellas.

El desayuno es escaso y pobre.

No me dejaron imprimir la tarjeta de embarque y tuve que irme a un local de internet.

El precio sería bueno su la calidad del hotel se correspondiera con las 4 estrellas con las que se anuncia

Would you return to this hotel?
No
4.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michele
Italy Country
September 2010
Couple more than 35 years old
4/10
Would you return to this hotel?
No
4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Zoltan
France Country
August 2010
Couple more than 35 years old
Pleasant
6.6/10
Would you return to this hotel?
No
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
August 2010
Family with small children
Okay
5.8/10

Non ripeterò più l'esperienza. La stanza che ci hanno assegnato era sì molto amplia, ma era a dir poco indecente: l'insonorizzazione delle finestre era inesistente (al mattino ho pensato di aver dimenticato le finestre aperte e non era così). La TV era antica, non è un dettaglio importante ma è una cosa che nel 2010 ed in un hotel, mi stupisce. La metà delle lampadine della stanza erano fulminate. Il bagno merita un discorso a parte, questo sì che era indecente. La doccia era sporca, le porte del box non si chiudevano, e l'aggancio della doccia era rotto. L'acqua era normale ma non presentava nessun sigillo relativo alla pulizia effettuata.

Il tubi dello scarico entrava in risonanza ogni ed ogni volta che si utilizzava generava un rumore molto fastidioso ed intenso e

Il lavandino presentava delle crepe. Gli aspetti positivi sono la gentilezza del personale e la posizione dell'hotel, la nostra stanza aveva vista all'Arno. Riassumendo: se volete andare in questo hotel per la sua posizione non vi aspettate un hotel a 4 stelle perché non lo sembra.

Would you return to this hotel?
No
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Laurent
France Country
July 2010
Family with teenagers
Wonderful
9.2/10

Personnel très serviable et sympathique

Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ana
Spain Country
July 2010
Family with teenagers
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rosa Ester
Chile Country
July 2010
Family with teenagers
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Angela
Italy Country
June 2010
Family with small children
4.8/10

L' albergo è molto vecchio e ha tanto bisogno di essere rimodernato. La posizione e la vista dalle finestre sono ottime. Anche il personale è molto bravo.

Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
Italy Country
November 2009
Couple less than 35 years old
Okay
5.8/10

Mi è stata assegnata una camera a dir poco SCANDALOSA!

Per contro va evidenziato che ci è stato permesso di utilizzare la camera per poter fare la doccia fino al tardo pomeriggio del giorno di partenza in seguito alla maratona di Firenze.

Riassumendo: un 4 per la camera ma un 10 per la cortesia.

Would you return to this hotel?
Unsure
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carlo
Italy Country
November 2009
Single business traveller
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fabrizio
Italy Country
March 2009
Couple less than 35 years old
Very good
8/10

Ottima posizione per il collegamento con il centro della città, l'arredo dell'albergo e delle camere decisamente lontani dai tempi moderni, la camera ampia e luminosa ma la vasca da bagno...no comment!!!!!

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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