Average Ranking
Good
7.8/10
on 28 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.8/10
on 28 surveys
64% of customers would book La Residenza Hotel Residence again
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There was no wifi available in the rooms. Also was really hard to manage the arrival or any situation after 8pm because there was no receptionist.
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Eine schwarze Riesenwand versperrt jeden Blick aus dem einzigen Fenster, Schwüle und kein Luftaustausch durch den Innenhof
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La Residenza è situato in un antico palazzo ristrutturato nel quale sono state ricavate le camere, i pavimenti sono quelli storici originali dove si vede tutta la vita che vi ha camminato sopra. Ci sono stato più volte ed ogni camera è diversa dalle altre, cambia la dimensione del bagno privato ed alcuni sono più nuovi di altri. E' dichiarato un 4 stelle, in realtà è più un 3 stelle con qualche segno del tempo ma non c'è niente di cui lamentarsi per il prezzo che propone! La pulizia è ottima e le camere alte e ampie. La colazione offre quanto basta. Posizione centrale comoda per i mezzi di comunicazione pubblici. Penso sia un ottimo compromesso tra la qualità che offre ed il prezzo richiesto.
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Peccato per la mancanza di personale alla reception in alcune ore della giornata, da la sensazione di abbandono.
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Ottima scelta, hotel accogliente e pulito e con personale disponibile.
Consiglio a tutti un soggiorno presso questa struttura proprio nel cuore della città. Le camere sono dotate di angolo cottura.
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Ambiente elegante e raffinato, proprio nel cuore della città. Pulizia e professionalità ben al di sopra delle mie aspettative. La cortesia del personale eccellente! Buona prima colazione.
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Albergo non corrispondente alla categoria.
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Note negative in camera:
- aria condizionata non gestibile dalla camera e pertanto anche non volendola ho dovuto subirla "anche di notte"
- nella camera non si sa da quanto tempo non entrasse una aspirapolvere
- bagno/box doccia al disotto di ogni aspettativa per un 4 stelle (chewingum attaccate nel box doccia, kit per l'igiene personale insufficiente)
- pubblicità ingannevole in merito alla televisione, sul sito e sui depliant viene menzionata la TV satellitare e Sky Tv ed invece si riusciva a vedere bene solo Rai 1 malissimo Rai 2 - Rai 3 - Rete 4 - Canale 5, Italia 1 inesistente e senza possibilità di sintonizzazione
- cassetta di sicurezza non fissata e pertanto con possibilità di portarsela a spasso
Note negative in albergo:
- colazione pessima per qualità e quantità, senza nessuna assistenza o presenza di personale, credo che una cosa del genere non esiste neppure in hotel a 2 stelle
Riassumendo: L'AVEVO SCELTO PERCHE' MI SONO FIDATO DELLA PUBBLICITA' IN INTERNET E PER LA SUA POSIZIONE CENTRALE, CONSONA ALLE MIE ESIGENZE, MA E' STATA UNA DELUSIONE TOTALE, DI CERTO NON LO CONSIGLIERO' A NESSUNO.
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Das war ein absoluter reinfall. 4 sterne waren das niemals, mit beiden augen zugedrückt vielleicht noch 2. keine milch, kein wasser zum frühstück, kein internet und kein funktionierender computer. das beste war noch der parkplatz vor dem hotel, das war dann aber auch alles. nie wieder!!!
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